Employability Service Manager
Across Staffordshire
Up to £45,250 per annum (25 Days Holiday Bank Holidays, Pension Scheme)
Full-time, Permanent
The Role:
We are looking for a confident and motivated Employability Service Manager to lead the delivery of a new employability and health programme across Staffordshire. This is a senior operational role, responsible for managing and developing a mobile team to deliver high-quality services with empathy, consistency and strong performance outcomes. You will work closely with the Operations Manager to ensure smooth delivery, compliance and continuous improvement across the service.
This role requires regular travel across Staffordshire, therefore a full UK driving licence and access to your own vehicle are essential.
Key responsibilities
1. Lead, manage and support an operational team delivering high-quality employability services across a defined area.
2. Drive performance through regular reviews, coaching and development, using an established Performance Management Framework.
3. Support the Operations Manager to ensure effective, compliant and timely delivery of the programme.
4. Build and maintain strong relationships with stakeholders and referral partners to maximise referrals and engagement.
5. Ensure compliance with audit requirements and maintain accurate CRM data, reporting and management information.