* Compensation: GBP 30,000 - GBP 35,000 - yearly
Company Description
At Home Instead West Lothian, we believe that outstanding home care is built on consistency, trust, and relationships.
As our Scheduler, you will play a key role in making that happen – ensuring we continue to deliver the continuity and relationship-led care that we are renowned for.
We are proud to have been named a Top 20 Home Care Provider in Scotland for the last 4 years running, and we are looking for someone who wants to be part of a highly regarded local team and play a key role in supporting our next stage of growth.
Job Description
What We Offer
* Competitive salary of £30,000 - £35,000 (DOE)
* Performance-related bonuses
* Discounted gym membership
* Referral programme
* Company pension
* Ongoing development and progression opportunities
Key Responsibilities
* Take ownership of creating, managing, and continuously improving schedules across the service
* Ensure efficient allocation of Care Professionals to meet client needs
* Proactively manage changes, cancellations, and service demands
* Plan ahead to anticipate capacity gaps and work with recruitment to address them
* Maintain continuity and consistency of care wherever possible
* Monitor scheduling performance and identify areas for improvement
* Act as a central point of coordination between teams
* Support the business in balancing client demand with staff availability
* Maintain accurate and up-to-date records within the scheduling system
* Contribute to improving processes as the business continues to grow
Qualifications
What We’re Looking For
* Experience managing complex schedules in a fast-paced environment such as care, logistics, transport, workforce planning, or operations
* Strong organisational and prioritisation skills
* Confidence in making decisions and taking ownership
* A proactive, problem-solving mindset
* High attention to detail
* Ability to remain calm and effective under pressure
* Comfortable working with systems, data, and scheduling software
Alternative roles with similar transferable skills may include:Scheduler / Workforce Planner / Resource Planner / Care Coordinator / Logistics Coordinator / Operations
Additional Information
Why This Role Is Different
You’re not just managing schedules - you’re helping to:
* Deliver consistent, high-quality care
* Support Care Professionals
* Maintain strong client relationships
* Shape how a growing service operates
This is a role where your work makes a real difference in your local community.
Apply Now
If you’re an experienced Scheduler, Resource Planner, Workforce Planner, Logistics Coordinator, or Operations Planner (or similar) looking for a role with ownership and purpose - we’d love to hear from you.
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