We are looking for experienced Travel Consultants to join our successful teams within our branches.
You will have excellent product knowledge, questioning and listening skills to help our customers plan, choose and successfully book their holidays.
Working as part of a team you will drive business through social media, events and maintaining relationships with existing customers.
Key Responsibilities
* Build and maintain relationships with customers
* Identify and meet customers’ needs
* Use social media to promote offers, generating customer engagement and sales leads
* Participate in promotional events and activities to increase exposure of the branch
* Achieve individual and team sales targets
* Effectively perform administrative duties
Competencies we are looking for
* Ability to work towards individual Travel Consultant targets and team sales targets
* Excellent communication skills and customer service experience
* Enthusiasm and positive attitude with a commitment to contribute to the growth of the business
* Competent IT skills
Experience we are looking for
* At least 1 year experience as a Travel Consultant
* A proven sales record
* Passionate about travel and tourism
* Excellent travel product knowledge with a good working knowledge of tour operator systems
* Customer focused
* Team player
* Good organisational and time‑management skills
* Excellent communication skills
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