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Assistant Facilities Manager – FM & FOH, London
Client: First Military Recruitment
Location: London, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Reference: 8f4c0de3fd6d
Job Views: 5
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description:
Overview: First Military Recruitment is currently seeking an Assistant Facilities Manager on behalf of one of our clients.
This role provides support to the management of buildings along with the FM team by taking responsibility for completing basic facilities management tasks. The Assistant Facilities Manager will be responsible for ensuring that the highest standards of management, maintenance, and service are maintained.
Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration.
Hours of work are 0900 – 1730 Monday – Thursday & 0900 – 1700 Friday.
Duties and Responsibilities:
* You will have responsibility over running certain initiatives and/or projects independently. The role includes dealing with on-site teams, occupiers, colleagues, and clients. A high level of integrity and professionalism must be demonstrated at all times.
* Support the completion of planned works, commission long-term asset replacement plans, permit to work systems, monitor PPMs to ensure buildings are managed proactively, responsibly, and that the service charge budgets and property plans are fully aligned ensuring compliance with CDM Regulations and appropriate communication with clients and occupiers.
* Monitoring statutory and internal compliance, instructing audits, assessments, and specialist advice, aligning with service partners for control documents, log books, and online management systems.
* Manage contractor and supplier performance including service delivery and financial, ensuring best value and efficiencies using the relevant tools and reporting as required, as well as supporting the procurement team with tender programs and contractor performance reviews.
* Provide guidance and support to the onsite teams in implementing customer experience initiatives to promote occupier satisfaction and retention. Use your creativity to find new initiatives that can be rolled out across sites.
* Confidently provide feedback to FOH teams when standards are not being upheld or when there are areas for improvement.
* Manage complaints in accordance with the company process when required.
* Learn about different occupier portals and understand their differences.
* Assist with creating and distributing occupier surveys and analyzing the data received.
* Develop and implement sustainability action plans, monitor resource consumption, improve recycling, and reduce carbon emissions and waste in partnership with the relevant team.
* Perform general administrative duties to support the team and the wider business, including correspondence, minutes, notes of meetings, and supporting reports.
* Assist and complete various client and management reports, including monthly, quarterly, and ad hoc reports, adhering to legislative requirements including sustainability, health and safety, and compliance.
* Fulfill the compliance and policy requirements in accordance with policies, procedures, and legislative frameworks.
Skills and Qualifications:
* Ideally, you have commercial experience, negotiation skills, and customer-facing experience. Must be a customer service-focused individual with experience dealing with multiple stakeholders.
* Experience in a similar role.
* IOSH certification is desirable.
* Be committed and focused.
* Have a desire to learn new systems and methods of working.
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