Quality Control Manager - PermanentSalary - £30-32k (Negotiable dependant on experience) Location - Ilkeston Hours - Mon - Fri 40 hours Customer Care / Quality Control / Packaging / Manufacturing / CIPD / Ilkeston / PermanentThe Recruitment Group is working with a family-run business within the packaging industry working with food products, cosmetics, household, agricultural, and high-end consumer goods. They are committed to delivering quality solutions every single time. Purpose of the role:Our client is looking for a Quality Control Manager to ensure customer satisfaction and care wherever possible and however necessary. Achieving feedback from customers and using said feedback to improve the overall service provided. Be an integral part of the team in driving excellence and fostering customer engagement. Your meticulous approach and dedication will help contribute to the overall success of our client's operations and further establish them as a trusted and leading provider in the industry. Main duties and responsibilities of a Quality Control Maanger:. Take an interest in the jobs we have and challenge production. Quality needs to exceed customer's expectations.. Undertake regular quality checks twice a day and ensure job specifications are followed.. Be confident to stop production if job specifications are not being followed and production is not to a high standard of quality.. Handle customer co...