Go back Calderdale and Huddersfield NHS Foundation Trust
Ophthalmology service manager
The closing date is 27 August 2025
Are you a Nurse or Allied Health Professional ready to take on an exciting new challenge in a fast-paced, innovative eye care service?
Lead the Future of Eye Care at Calderdale Royal and Acre Mills!Join us as a dynamic leader shaping the delivery of cutting-edge ophthalmic nursing services across Calderdale Royal and Acre Mills Out-patient clinics. You'll steer a talented nursing workforce, driving clinical excellence and innovation across a spectrum of eye care specialties.
This role calls for a confident, compassionate leader who thrives in managing diverse teams, resolving conflict with grace, and uniting colleagues from varied perspectives toward shared goals. You'll champion service improvements, ensuring patient-centred, modern, and safe care that meets national standards and Trust initiatives.
Bring your expertise in HR best practices and people management to support and empower your team, fostering a collaborative, inclusive environment where every voice matters. If you're ready to influence, inspire, and make a lasting impact in ophthalmic nursing--this is the role for you!
improvements and change initiatives to deliver modern, safe, and patient-centred care aligned with national targets and Trust policies. The role requires effective conflict resolution skills and the ability to collaborate across diverse teams, bringing together different perspectives for a common purpose.
Main duties of the job
Responsible for the day-to-day management of Ophthalmology out-patient services provided by clinical staff and Ophthalmic nursing provision at an operational level.
Provide positive leadership within the Ophthalmic nursing team, which is flexible and responds to change.
Development of a team, which is motivated and empowered to contribute to the development and delivery of Ophthalmic services.
Development of a team where potential is recognised and development of skills and knowledge are encouraged in line with service and individual needs.
Presence of an enthusiastic dynamic and motivated role model, prompting delivery of best clinical practice providing safe clinical advice as required.
Understanding of operational pressures, waiting list targets, referral to treatment pathways, managing change and service improvement along with budgetary controls.
Improvement and maintenance of patient quality and delivery of service ensuring a focus to improve patient experience.
About us
CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services to patients and communities across Calderdale and Kirklees. We are rated as 'Good' by the Care Quality Commission, are a top performing Trust for Elective Recovery, Emergency and Cancer Care and widely acknowledged as a national digital lead when it comes to caring for people across our local and regional systems.
Our people are at the core of everything we do, hence our commitment to One Culture of Care. Our focus is to care for and support each other in order to provide outstanding compassionate care to our patients. That is why we are looking for an inclusive collaborative, creative, innovative and compassionate leader to join us in this role.
Job responsibilities
Responsibility for clinical leadership for all Ophthalmic nurses and Healthcare support workers.
Responsible for advancing clinical practice at all levels. Ensuring that clinical teams demonstrate best practice and guidelines are available and adhered to within the department.
Professional Duties
To work within Trust policy and procedure guidelines and ensure that these are adhered to by the team.
Work within codes of professional practice.
To facilitate and lead the team in a positive flexible and strategic manner.
Present a dynamic, innovative and enthusiastic role model, providing leadership guidance and advice on strategic, operational and professional issues.
To empower and motivate team members to maximise their knowledge, skills and expertise including Ophthalmic extended roles.
Devise, review and support the implementation of policies related to nursing clinical practice and patient care.
Managerial Duties - have experience in
leading and implementing workforce change
Can demonstrate a successful track record of improving team performance - implementing (and sustaining) programmes of improvement.
Setting objectives and processes for monitoring performance and delivery at team and individual level
Dealing with conflict and disagreement within teams
A strong collaborator able to bring people together from different perspectives and opinions - working together for a shared purpose
Effective influencer able to deliver persuasive arguments, maintain professional respect and acknowledging difference
takes an inclusive and compassionate approach has experience of leading and managing diverse teams
familiar with HR policies and practices has supported staff through effective line management and good people practice
Participate in and support the implementation of service improvement and transformation projects within Ophthalmic services, nursing care and extended roles.
To assist in the prompt resolution of complaints. To participate in the investigation of incidents/complaints as required, including preparing detailed reports/letters to complainants.
Undertake Appraisals for Ophthalmic team members.
Lead on the recruitment and selection of staff in line with Trust policy.
Attend and participate in meetings as required including providing feedback and disseminating information as appropriate.
Utilise information systems to plan and forecast future needs and ensure appropriate action.
Monitor sickness, absence and competence issues, and implement Trust policies e.g. managing ill health, capability.
Ensure systems are in place for risk assessment and minimisation, including promoting a no blame culture in order that incidents and near misses are reported.
Person Specification
QUALIFICATIONS / TRAINING
* Recognised healthcare professional qualification
* Evidence of postgraduate study and continuous professional development
* Formal leadership training, management qualification or working towards
* Recognised teaching qualification or working towards
KNOWLEDGE, EXPERIENCE & EXPERTISE
* Demonstrable experience in leading clinical teams in a secondary care or outpatient setting
* Experience in service development or quality improvement within a clinical environ-ment
* Experience in change management and implementing service improvements
* Understanding of governance, risk, and patient safety frameworks
* Familiarity with HR policies and procedures relevant to NHS or equivalent healthcare settings
* Ability to support and develop research skills and promote evidence-based practice
* Experience in using workforce planning, skill mix analysis and roster design to meet service demands
* Up-to-date knowledge of ophthalmic clinical practices, patient pathways, and national targets
* Ability to support and develop research skills and promote evidence-based practice
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)
* Ability to establish clear, positive, and credible leadership both professionally and managerially
* Ability to manage and resolve conflict constructively
* Demonstrated achievement in financial and business planning, budget management, and waiting list oversight
* Excellent communication skills - verbal and written
* Ability to work collaboratively with multidisciplinary teams
* Commitment to maintaining a learning environment and supporting development for all staff grades
* Inclusive and compassionate approach to team management
* Ability to influence and build professional relationships
* Line management experience, including supervision, appraisals, and performance management
* Experience in cross-site service management or coordination across multiple clinics
* Advanced knowledge of electronic patient record systems and data analysis tools
* Knowledge and understanding of writing business cases to support service development and transformation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Calderdale and Huddersfield NHS Foundation Trust
£47,810 to £54,710 a yearper annum, pro rata
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