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Account handler

Wolverhampton (West Midlands)
Liberty Towers
Account handler
Posted: 24 April
Offer description

Insurance Account Handler

📍 Leeds (Office-based)


The Company

A well-established boutique insurance brokerage, known for delivering tailored insurance solutions and high-quality client service. With a strong reputation in the market, they work closely with a diverse portfolio of clients and pride themselves on a collaborative, close-knit team environment.


The Role

This is a great opportunity for an Account Handler with 2–5 years’ experience to join a growing brokerage where you’ll play a key role in supporting Account Executives and managing your own portfolio of clients.

You’ll be responsible for delivering a high standard of service, maintaining strong client relationships, and supporting business growth through effective account management.


Key Responsibilities

* Supporting Account Executives in retaining and developing client relationships
* Managing renewals, mid-term adjustments, and general policy administration
* Acting as a key point of contact for clients, ensuring a high level of service
* Working extensively with Acturis to manage policies, documentation, and client records
* Liaising with insurers to obtain terms and negotiate cover
* Handling claims queries and supporting the claims process
* Preparing and issuing accurate documentation in a timely manner
* Building strong relationships with clients, insurers, and internal stakeholders


What We’re Looking For

* 2–5 years’ experience within an insurance account handling role
* Strong understanding of the commercial / property insurance market
* Experience using Acturis (preferred)
* Excellent communication and client-facing skills
* Organised with strong attention to detail
* A team player with a proactive and ambitious approach
* Working towards or willingness to study towards Cert CII (desirable)


Why Apply?

* Join a respected boutique brokerage with a strong market presence
* Opportunity to develop your career in a supportive environment
* Exposure to a varied and interesting client base
* A role with real responsibility and progression potential


đź“© Get in touch to find out more or apply directly.

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