Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? Are you looking for a career path in public service? If so, the Department of Motor Vehicles may have a position for you as a License Examiner. The team at DMV values teamwork, commitment, and excellent customer service.
This position is located at the Lancaster Department of Motor Vehicles (DMV) Branch Office in Lancaster, SC.
Responsibilities of a License Examiner II
* The License Examiner II administers road test examination in all of the following class vehicles: Class A, Class B, Class C, Class D, Class E, Class F, Class M, and CDL's if in a CDL Office.
* Determines applicant's physical and mental fitness and competency to safely operate motor vehicles. Administers written, oral and automated examinations to determine applicant's knowledge of laws and driving procedures. Performs pre-trip inspection on the general working condition of vehicle operated by the applicant.
* Examines, accepts, prepares, enters, and prints all documents required in issuing driver licenses, beginner permits and identification cards for all classes; original duplicate transfers, temporary and replacement vehicle registrations, license plates, permits and/or titles.
* Answers customer inquiries pertaining to driver, vehicle, and registration, titling, and insurance requirements by phone in person.
* Greets and directs customer to appropriate areas in the office.
* Collects all requirement fees and donations for the Gift of Life Trust Fund. Reconciles and prepares individual daily report and refund request documents. Computes vehicle sales tax and makes weight adjustments to the vehicle record file.
* Receives, codes and issues receipts for surrendered license plates; boxes surrendered plates and completes pick up requests.
* Performs routine maintenance on equipment.
* Faxes, mail documents, and runs errands for the branch office that may include trips to the post office and making bank deposits.
Working Conditions
Road tests are conducted throughout the year in a variety of weather conditions including rain, wind, summer heat and cold winter days. Testing begins in the early morning hours and continues through the early evening hours.
Minimum Requirements
* A high school diploma and relevant experience. An equivalent combination of education and relevant experience may be accepted with prior approval.
Agency Requirements
* A high school diploma or equivalent.
* Must have a valid South Carolina driver's license and be at least 21 years of age with one year driving experience.
* Must complete a nationwide criminal background check to include finger printing.
* Before being certified to administer CDL knowledge skill tests must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests and Knowledge Tests.
Additional Requirements
* Ability to communicate in a professional and effective manner with internal and external customers. Excellent customer service skills.
* Thorough knowledge of driver licensing eligibility requirements. Application of DMV organizational competencies.
* Before being certified to administer CDL knowledge skill tests must complete a formal CDL test examiner trainer course and examination that includes Introduction to CDL Licensing System, Overview of the CDL Tests and Knowledge Tests.
* Tasks are completed in a climate-controlled office setting but is required to be outdoors and, on the road, to conduct tests. The work requires sitting and/or standing for prolonged periods of time, walking, and constant talking.
* Exposure to warm or cold temperatures when working outside. Exposure to processing chemicals used in development of driver's license.
* The person holding this position may be required to relocate to an office within 30 miles of their home office if business needs require.
What’s in it for you?
At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.
The South Carolina Department of Motor Vehicles offers an exceptional benefits package for full time employees (FTE) employees.
* Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
* 15 days annual (vacation) leave per year
* 15 days sick leave per year
* 13 paid holidays
* State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
* An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
Come be a part of a remarkable team within a growing agency that is always striving to improve the customer experience!
The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), national origin, age (40 or older), disability or genetic information.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
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