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Senior Learning & Development Partner - National Role
Job ref: 21538 Category: Support Centre Roles
1. Salary Competitive
2. Location Equity House Irthlingborough Road Wellingborough (National / Flexible)
3. Contract Type Permanent
4. Hours 38 hours
5. Closing Date 5 May, 2024
6. Business Unit Booker Group
7. Share
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Equity House Irthlingborough Road Wellingborough (National / Flexible) NN8 1LT
About the role
We are looking for a Senior Learning & Development Partner, which is a Nation-wide role, to join our Learning & Development Team.
As Senior Learning & Development Partner, you will report into the Head of L&D, supporting with the development and delivery of a broad Learning and Talent Development strategy. Bringing this to life through the team of L&D Partners, to ensure we have the right capability and talent interventions to enable colleagues to deliver our core purpose, whilst demonstrating the right skills, behaviours and values, now and for the future.
Driving an improved learner experience and embedding it within the end-to-end colleague experience. Your decision making will be data led and demonstrate great understanding of the business and people. You'll balance strategy, strong stakeholder and people management, with governance and creativity.
You will be an experienced manager with the ability to lead and build a team, influence and engage with complex stakeholders group wide, working to break down siloes and champion evolved ways of working.
Main Responsibilities
Working closely with the Head of L&D to support development of the overall L&D strategy, you will be accountable for ensuring delivery of the plan by:
8. Partnering senior stakeholders to develop and influence strategic direction for capability and talent interventions, whilst integrating broader group plans. You will shape the learning curriculum for both the what and the how (H,S&L/ Compliance, Technical Skills, Behavioural learning, Manager/ Leadership skills, Supporting the DEI and Talent agenda).
9. Contributing to building a high performing learning function; continuously striving to bring outside-in thinking and being passionate about delivering a simple and accessible offer, with the learner experience at the heart of what we do.
10. Championing the core learning offer for colleagues, managers and leaders, influencing the business to maximise engagement and improve colleague feedback on opportunities to learn and develop.
11. Living 20/80; prioritising work streams and identifying opportunities to stop, standardise, simplify or automate. Ensuring governance processes are adhered to, the right monitors and controls are in place and having a cost-conscious approach to delivering the plan.
12. Ensuring effective plans and resource are in place for delivery of learning workshops (virtual and face to face).
13. Building relationships across the group and driving a group approach, where appropriate, ensuring we remove duplication and drive learner consistency.
14. Navigate and influence a variety of stakeholders, at all levels to gain buy in and engagement around the L&D plan; ensuring business and operational needs are supported.
15. Meeting our strategic priorities by focusing on ensuring we have the right interventions to develop our future skills, talent, behaviours and values required of our colleagues, managers and leaders.
16. Ensuring learning needs analysis is conducted to identify the immediate and long-term gaps and priorities and ensure the L&D plan is relevant and fit for purpose.
17. Being data driven; utilising data and commercial awareness to help shape the plan, evaluating the effectiveness of interventions and reporting back to the business to drive further engagement.
18. Championing and role modelling our Values and Win Together behaviours; contributing to the cultural change programme across the Booker Group and actively driving a culture of learning.
19. Maintaining expertise and continued professional development, be a thought leader in your space and strive for continuous improvement.
20. Following our business code of conduct and always acting with integrity and due diligence.
You will need
21. Experience of leading and delivering through a high-performance team, giving them opportunities to be their best.
22. Ability to influence and gain engagement/ buy-in for the strategy, including senior stakeholder management.
23. Experience of learning design and delivery across multiple formats and levels (virtual, blended, online, technical skills, behavioural skills, management and leadership learning).
24. Understanding of talent processes and ability to support in identifying the right solutions to develop talent for the future.
25. Ability to multi-task and manage multiple work streams/ projects (self and others) and maintain an attention to detail.
26. Ability to adapt style to influence, engage and motivate others.
27. Proven understanding of diversity and inclusion challenges and opportunities.
28. Knowledge of the latest learning trends, technology and understanding of how people learn.
29. Ability to think beyond the here and now - connecting learning to the wider business context.
30. Resilience, ability to accept challenge and a flexible approach to respond to business needs.
Skills relevant for this role:
31. Ability to adapt style to engage and influence stakeholders
32. Commercial acumen
33. Critical thinking
34. Collaboration
35. Project management- from concept to delivery
36. Excellent communication, written and verbal
37. Ability to build effective relationships
38. A self-starter capable of working autonomously
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
39. A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
40. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
41. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
42. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
43. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
44. 50% off health checks at Tesco Pharmacy.
45. Exclusive access to discounted RAC breakdown cover rates
46. An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
47. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
48. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
49. Life Assurance - You are covered for death in service life cover of up to three times annual pay
50. Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
51. A great holiday package