Salary: £65,000 - 65,000 per year Requirements: Proven experience as an IT Analyst or in a similar support role. Strong background working within a manufacturing industry. Demonstrable experience supporting ERP or other business-critical systems. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders and team members at all levels. A self-starter attitude, with the ability to work independently and as part of a team. Experience with SQL and database management. Commitment to continuous improvement and adapting existing processes. Highly desirable: hands-on experience with IFS Applications. Degree or equivalent level qualified in a relevant field such as Computer Science, Information Technology, or Business Studies. Proficiency in reporting tools such as SSMS, Power BI, and Crystal Reports. Knowledge of a programming language such as PHP or Python would be beneficial. Experience working with data and traceability systems, PLCs, or SCADA systems such as WinCC would be desirable. Basic networking skills would be an advantage. Responsibilities: Provide 2nd/3rd line support for our manufacturing applications, troubleshooting and resolving user-reported issues in a timely manner. Liaise with key business users to gather and document requirements for system enhancements and new functionalities. Participate in IT projects from conception to completion, ensuring they are delivered on time and to specification. Perform routine system administration tasks, including user access management, system configuration, and data maintenance. Create and maintain comprehensive documentation for all supported systems and processes. Commit to learning and adapting existing processes to drive continuous improvement. Provide IFS and other support on an on-call rota. Lead IT-related projects. Technologies: ERP Support PHP Power BI Python SQL More: We are Unipart, a supply chain performance improvement partner based in Coventry. We design, make, move, and improve components in our customers supply chains, keeping their operations and assets moving and working better for longer. Through our commitment to continuously driving operational efficiencies, we improve performance while saving time, cost, and carbon. We offer a competitive package including up to £65,000 per annum depending on experience, car or car allowance, 33 days holiday including bank holidays, pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including a cycle to work scheme. We are committed to equality, diversity, and inclusion, and we welcome applications from everyone. We also support reasonable adjustments and accessibility needs throughout the recruitment process. last updated 24 week of 2026