Salary: £40,000 - 40,000 per year Requirements: Proven track record of managing projects / programmes Experience of management and motivation of a team Experience of managing multiple stakeholders Demonstrated ability to quickly learn new processes Knowledge of FCA regulations Skilled in Planning / PMO Proficient in Microsoft Excel and PowerPoint Strong interpersonal skills and able to build and maintain relationships Highly organised with a proven ability to prioritise and manage conflicting demands Solid understanding of change and governance processes A fast learner who is adept at problem solving and conflict resolution Ability to negotiate and influence people to deliver without direct authority Resilient and able to work well with changing priorities Responsibilities: Work directly with the Central Change Team, Client, IT, 3rd party suppliers, Front and Back-office teams to support governance, planning and control of operational change projects Assist in developing the operational change roadmap to ensure effective planning of change affecting operational teams Identify and document key milestones, contention, dependencies and risks Lead and coach direct reports to source data inputs required for change impact assessments and benefits tracking Produce governance reports based on data inputs Collaborate with key stakeholders to plan necessary resource involvement for successful delivery of change projects Document and report potential risks and issues Manage frameworks, processes and documentation to exceed minimum requirements and protect Service Levels across operations Apply change management processes and tools to support the business in delivering strategic priorities Technologies: Excel Support More: We are a FCA regulated life & pensions service provider seeking a dedicated professional to join our team as an Operational Governance & Change Control Lead. Our focus is on maintaining and improving ways of working within a highly complex and regulated environment, ensuring effective governance and change controls that support our front-line operational teams. We pride ourselves on our diverse and inclusive community and are committed to providing reasonable adjustments during the recruitment process to support all applicants. last updated 4 week of 2026