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Peripatetic service manager - wales

The Wallich
Service manager
Posted: 24 June
Offer description

Hours of Work: 37.5 hours per week - Monday - Friday 09:00-17:00 with some flexibility

Contract: Fixed term initially for 12 months

Location:Remote, with the requirement for periods of work at locations around Wales

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich www.thewallich.com/about-us

Project Description

This is a new role that The Wallich are piloting to provide management support to projects at short notice or at times of peak demand. For example:

- When a manager is off work unexpectedly and this is expected to be for more than 2 weeks

- When a manager leaves The Wallich and there is a gap between them leaving and a new manager starting

- We take on a new project/s and additional management input is required before the project starts

- We decommission a project/s and additional management input is required to wind down the project

Consistent management support is key to ensuring projects are delivered efficiently and that staff and service users are supported effectively. A Peripatetic Manager who can respond quickly and be ‘parachuted’ in to support a service will enable us to provide that consistent management support, provide stability to the project, and provide reassurance to commissioners and partner agencies.

If you have any questions, please contact Sophie Haworth-Booth on 07912 273100 or sophie.haworth-booth@thewallich.net

Purpose of Role

To work with senior operational staff where there is a requirement for peripatetic support, whether for the commissioning or decommissioning of services, in the event of the extended absence of incumbent Service Managers, or to facilitate material change management programmes (including through the provision of training), fulfilling appropriate management duties associated with the role as directed by the Strategic Operational Leads and/or the Director of Operations.

The post holder will be required to assume temporary responsibility for day-to-day operations of a service, ensuring that staff provide a consistently high standard of service delivery, ensuring objectives and targets are met in line with contract requirement and organisational values, working in partnership with internal and external stakeholders where required, whilst ensuring that staff and service users have the best possible support in place, allowing for the service to achieve its main aims and objectives.

This role is subject to an Enhanced DBS disclosure.

Please note: Driving Licence and access to own vehicle is essential for this role.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see ourApplication Guidancepage for tips on what to include

Job Description Link

Employee Benefits

Closing date for this vacancy is 7th July 2025 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464

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