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Parts advisor

Milton (Cambridgeshire)
Parts advisor
Posted: 16 February
Offer description

Job Description Job Title: Parts Advisor Location: Milton Keynes Salary: Competitive basic salary uncapped bonus Permanent / Full-Time About the Client Our client is a well-established and fast-growing automotive dealer group with a strong UK presence, representing several well-known manufacturer brands. The business is recognised for its people-first culture, commitment to development, and focus on long-term career progression. They place significant emphasis on training, internal progression, and employee wellbeing, and have been independently recognised as a Great Place to Work. This is an opportunity to join a stable, forward-thinking organisation that genuinely invests in its people. The Role We are recruiting a Parts Advisor to join a busy automotive dealership in Milton Keynes. Reporting into the Aftersales team, this is a customer-facing, fast-paced role supporting both service and parts operations. Unusually for the automotive sector, this role offers no requirement for weekend working, providing an excellent work–life balance. This position would suit someone with strong customer service and administration skills who enjoys working with people and delivering a high standard of service. Key Responsibilities Handling face-to-face, telephone, and email enquiries Converting enquiries into workshop bookings Managing invoicing and parts administration Stock management, stock taking, and stock control Maximising service and parts department profitability Promoting customer awareness of available workshop services Carrying out occasional off-site parts deliveries Supporting the service department driving team when required Ensuring compliance with company and industry regulations The Ideal Candidate Previous experience as a Parts Advisor is not essential. Candidates from customer-facing backgrounds such as retail, hospitality, customer service, or those returning to work after a career break are encouraged to apply. Full training is provided. You will ideally demonstrate: Strong customer service and communication skills Confidence in converting enquiries into sales Good organisation and time management Comfortable IT skills and ability to learn new systems A professional, process-driven approach A positive, customer-first mindset Benefits No weekend working Uncapped bonus scheme with high earning potential Minimum 31 days holiday, increasing to 34 days with service Company pension scheme Enhanced maternity leave £500 colleague referral scheme Modern working environment and facilities Ongoing training and career development Clear progression opportunities

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