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E-commerce coordinator

London
Legends Global (Europe)
Coordinator
Posted: 9 February
Offer description

About Legends Global

Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality.

We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide.

Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.

About the Role

The eCommerce Coordinator ensures the smooth, effective operation of Legends International's online retail platforms, driving sites that are profitable, customer‑focused, and continuously improving. This role maximises our customer's shopping experience—enhancing their journey, elevating content quality, and optimising conversion.

Working closely with our eCommerce Director, you will shape trading activity, influence marketing and content decisions, and keep all site content accurate and up to date. Your work will directly advance revenue growth, customer engagement, and the overall performance of each digital storefront.

Please note: there is flexibility for this role to be based out of either our Manchester or London HQs.

What we can offer

Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites.

You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days annual leave

We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy.

A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list.

Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; Legends Global will support with these unexpected costs. For you and any children.

We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.

We are visionaries: both physically and metaphorically When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require.

Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet

Great people know great people Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team

Key Responsibilities:

* Managing and maintaining all website operations — ensuring product availability, timely uploads of new ranges, accurate legal/tertiary pages, and consistent brand‑aligned layout and content across all sites.

* Optimising product presentation and site merchandising — from category structure to product placement, photography, and copy — to drive strong customer journeys, maximise conversion, and support profitable trading.

* Coordinating cross‑functional workflows with Buying, Merchandising, and Marketing to deliver campaigns, promotions, and product launches that increase sales while protecting margin.

* Overseeing website performance and functionality — including monitoring KPIs, managing third‑party tool providers, and ensuring all new features or changes are fully tested before going live.

* Maintaining strong market awareness and contributing to continuous improvement projects and wider eCommerce initiatives led by the eCommerce leadership team.

We are looking for someone with:

* Solid eCommerce experience — at least three years within fashion or, ideally, sports retail, supported by a relevant degree or equivalent training.

* Strong communication and influencing skills, enabling effective collaboration with internal and external stakeholders at all levels and across international markets.

* High attention to detail and strong organisational ability, with the capacity to manage multiple tasks and operate reliably in a fast‑paced environment.

* Technical and UX capability — proficiency in UX principles, and strong skills in Microsoft Word, Excel, and PowerPoint.

* Flexibility and teamwork — the ability to work collaboratively across global platforms and adapt to business needs, including occasional evenings, weekends, and holidays.

Recruitment Process Outlined:

* 1st Stage- Intro Call with Talent Team

* 2nd Stage- Interview with Hiring Team

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.

If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.

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