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Lab leader (business operations manager)

Bolton
Kensington Additive
Business operations manager
Posted: 17 November
Offer description

About the Company


We’re representing a well-established, award-winning dental laboratory based in Bolton, with over 30 years of success in delivering high-quality dental products and digital solutions.


About the Role


The Laboratory Leader will be responsible for overseeing all aspects of site operations, leading a skilled team, driving performance, and ensuring the business achieves its growth and financial targets. This role requires a commercially minded leader with the ability to inspire, innovate, and deliver results in a fast-paced technical environment.


Responsibilities


* Drive Results: Lead the lab’s success by meeting and exceeding financial and operational goals with a strategic, growth-focused approach.
* Business Strategy: Collaborate with senior leadership to develop and implement annual sales and profit plans that drive sustainable growth.
* Team Leadership: Recruit, retain, and develop a high-performing team that embodies a culture of ambition, excellence, and continuous improvement.
* Boost Efficiency: Identify and implement process improvements to enhance productivity, quality, and customer satisfaction.
* Champion the Brand: Represent the organisation locally, ensuring compliance with quality assurance and Health & Safety standards.
* Engage & Inspire: Promote a diverse, inclusive, and high-performance culture through effective communication and team engagement initiatives.


Qualifications


* Strong commercial acumen with a proven track record in driving business performance.
* Experience in general management and leadership, ideally within a technical or manufacturing environment.
* Demonstrated ability to lead, motivate, and develop teams toward shared goals.
* Personal attributes: Ambitious, results-driven, inclusive, and a natural people leader.



Required Skills


* Strong commercial acumen.
* Leadership experience in a technical or manufacturing environment.
* Ability to lead and motivate teams.


Preferred Skills


* Dental industry background or GDC registration.

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