Your NewpanyOur client is a leading housing associationmitted to delivering safe, affordable, and high-quality homes to itsmunities. With a strong focus on sustainability,munity engagement, and resident wellbeing, they aim to make a positive, lasting impact on the lives of their residents. Their collaborative approach fosters inclusive and thriving neighbourhoods where people can truly flourish.
Your New RoleAre you a skilled and experienced Multi-Skilled Plumber based in Swindon or the surrounding area, looking to make a real difference?Our client is seeking a dedicated professional to deliver high-quality repair and maintenance services, supporting their mission to provide safe and well-maintained homes.
Key Responsibilities
1. Deliver high-quality plumbing works to professional standards
2. Carry out secondary trade tasks such as basic carpentry, plastering, and general repairs to support first-time fix KPIs.
3. Provide excellent customer service and contribute to operational performance targets
4. Accurately record and report work in line withpany and legislative requirements
5. Carry out risk assessments and follow strict Health & Safety procedures
6. Maintain the condition and presentation of thepany vehicle
7. Manage van stock effectively to ensure materials availability
8. Ensure all tools and equipment are maintained,pliant, and defects are reported promptly
Follow safeguarding procedures and report any concerns appropriately.
9. Key OuesFullpliance withpany policies, procedures, and legislationConsistent delivery of high-quality service aligned with customer standardsAccurate and timely reporting of incidents, including near misses and RIDDOR eventsAchievement of first-time fix KPIs and productivity targetsHigh levels of customer satisfaction through reliable service deliveryEffective collaboration with colleagues and external partnersAppropriate identification and escalation of safeguarding concerns
10. Location & Working HoursThis is a mobile role covering Swindon and surrounding areas.Candidates must live within 20 miles of SwindonWorking hours:Monday–Thursday: 8:00am – 4:30pmOn-call rota: 1 in 5
11. Salary: £36,838 per annum On-call allowance: £525 per week when on call
What You’ll Need to Succeed
Essential Requirements
12. NVQ Level 2 (City & Guilds) in Plumbing
13. Minimum of 2 years’ experience in plumbing
14. Experience in additional trades ( carpentry, painting, plastering)
15. Strongmunication and customer service skills
16. Ability toplete repairs efficiently to achieve first-time fix targets
17. Ability to work independently and manage workload effectively
18. Strong organisational, problem-solving, and decision-making skills
19. Physically capable of carrying out manual tasks in line with Health & Safety guidance
20. Awareness of environmental risks and safe working practices
Successful candidates will be subject to full referencing and a Basic DBS check.
Desirable
21. Experience within the social housing sector
What You’ll Get in Return
22. On-call allowance of £525 per week (1 in 5 rota)
23. 27 days annual leave + bank holidays (with option to buy more, increasing with service)
24. Healthcare cashback plan
25. Pension contributions (up to 9% matched)
26. 3x life assurance
27. Employee Assistance Programme (including counselling and advice services)
28. Access to a benefits platform with discounts on shopping, travel, and leisure
What You Need to Do NowIf you're interested, click ‘Apply Now’ to submit your CV, or contact us for more information.If this role isn’t quite right for you, but you’re exploring new opportunities, feel free to get in touch for a confidential career discussion. #4800465 - Kimberley Lehser