At Bury Council, we are committed to building strong, safe and inclusive communities, putting relationships first and working together with residents and partners to make a real difference. We are now looking for an experienced Housing and Neighbourhood Manager to lead high‑quality, customer‑focused housing services across the borough.
As Housing and Neighbourhood Manager, you will provide visible, values‑led leadership to frontline housing teams, ensuring our neighbourhoods are well managed, our homes are safe, and residents are supported to sustain their tenancies. You will lead and manage Housing Officers and neighbourhood‑based staff to deliver excellent housing management services, overseeing tenancy management, antisocial behaviour, allocations, voids and estate standards. You will ensure strong compliance with landlord health and safety responsibilities, safeguarding duties and regulatory requirements, and use insight, data and resident feedback to drive continuous improvement and better outcomes. The role includes managing delegated budgets, overseeing contractor and supplier performance to ensure value for money, and building effective relationships with residents, councillors, partners and other council services. You will also play an active role in responding to housing emergencies as part of the on‑call rota.
This role is central to delivering Bury Council’s ambition to work as One Council, strengthening neighbourhoods, reducing inequality and improving quality of life for our residents.
We are looking for a committed housing professional with significant experience in housing or neighbourhood management, including supervising staff. You will be confident in managing complex tenancy issues, antisocial behaviour and customer complaints with a resident‑focused approach, and have a strong understanding of housing law, landlord responsibilities and regulatory standards. You will have experience managing budgets, performance and service improvement, lead with integrity and respect, and act as a positive role model for others. A strong commitment to safeguarding, equality, diversity and inclusion is essential, as is the ability to work flexibly and participate in an emergency on‑call rota. You must hold a full UK driving licence and have access to a vehicle. You will be working towards, or already hold, a professional housing qualification such as CIH Level 4 (or equivalent).
In return, Bury Council offers the opportunity to make a meaningful difference to local communities, be part of an organisation that values collaboration, fairness and community power, access to professional development and career progression, agile working arrangements to support work‑life balance, and a supportive environment focused on learning, improvement and doing the right thing.
If you share our values and want to play a key role in shaping safe, thriving neighbourhoods across Bury, we would love to hear from you. Apply now and help us deliver great housing services for our communities together.
About Bury
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.
We are unable to support sponsorship at this time.
We guarantee an interview for disabled people, looked‑after children/care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
Benefits of working for Bury Council
Bury Council supports employees to work with agility where appropriate, recognises and embraces all people regardless of any difference, and offers a supportive environment for learning and improvement. Benefits include professional development, career progression and a focus on work‑life balance.
Next steps
For an informal chat regarding the role please contact Kimberley Partridge, Head of Housing and Neighbourhood Services, at k.partridge@bury.gov.uk. Interviews will be held on May 2026.
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