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Customer services / administrator

Sutton (Greater London)
Customer service administrator
£18.92 an hour
Posted: 4h ago
Offer description

Learning and Development Officer Sutton Contract £18.92 per hour Our client is looking for an experienced Learning and Development Officer This is one of many roles we are recruiting for please visit our website colbernlimited co uk To provide a support service for the effective delivery of learning and development programmes within the People Directorate and its external customers in Sutton. To co-ordinate learning and development activities and support strategic multi-agency partnership groups to achieve strategic learning and development objectives. ● Carry out independent but low risk interventions/assessments to identify customer needs or deliver services directly to customers. ● Assist more experienced colleagues in delivering complex service activities/ assessments in order to meet or identify customer needs and develop own skills and experience. ● Provide advice and support to customers using Council procedures and policies. ● Where appropriate supervise the tasks and activities of other team members including prioritising and scheduling of work Knowledge and experience of assisting in the collection, collation and analysis of statistical data and information from a variety of sources ● Ability to focus on details and produce accurate data and information ● Excellent organisational skills and the ability to prioritise competing demands ● Proven ability to effectively organise the use of time and achieve deadlines ● Well-developed IT skills, including Excel, Word, Google doc and PowerPoint ● Good communication skills, and proven ability to handle customer facing contacts ● Willingness to use a variety of computer based systems which support the role ● Ability to respond flexibly to the need of the service at short notice ● Attend and contribute to relevant team meetings, forums, groups and learning events. ● Willingness to actively promote and comply with the Council’s core values, Equality and Diversity policy, Health and Safety and all other relevant policies and procedures. ● Work flexible hours to meet the needs of the role. To undertake occasional evening and weekend work. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

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