Housing Officer (Interim Accommodation)
Job description
About the role:
To manage clients & households in temporary accommodation. This involves regular proactive contact with vulnerable clients including visits and meetings. Working with clients to encourage self-help and working with other agencies and accommodation providers to secure support and assistance. Work with clients to recover any charges incurred whilst in temporary accommodation.
About you:
• Excellent people skills particularly communicating with vulnerable households.
• Knowledge of housing services provided by the Council, particularly the
homeless.
• Knowledge of landlord & tenant law.
• Educated to higher education level.
• Being a team player is essential.
• Able to use a computer and packages confidently.
What you will do:
• Manage clients & households in temporary accommodation.
• Work with other members of the Homeless Team and other organisations to help those who need specialist support and assistance to help them live independently.
• Ensure that the appropriate risk assessments are carried out before clients are placed in temporary accommodation.
• Work closely with our accommodation team to make sure that the temporary accommodation is always maintained and equipped to a standard the complies with guidance.
• Contribute proactively to develop our policies and procedures and to improve the quality of the service offered to people who are homeless or who are threatened with homelessness.