Job Title: Healthcare Assistant (Zero Hours)
Location: Westwinds residential home
Reports to: Senior Carer / Registered Manager
Contract Type: Zero Hours (as‑and‑when required)
Role Purpose
To provide high‑quality, person‑centred care and support to residents within a residential care home setting. This includes assisting with personal care, mobility, daily living activities, and promoting dignity, independence, and wellbeing. The role is offered on a zero‑hours basis, meaning shifts are offered according to service needs with no guaranteed weekly hours.
Key Responsibilities
Resident Care
* Assist with personal care, including washing, dressing, toileting, continence support, and oral hygiene.
* Support residents with mobility needs, using appropriate equipment and safe moving & handling techniques.
* Provide assistance during mealtimes, including preparing simple meals, feeding (if trained), and monitoring intake.
* Encourage and support residents to engage in meaningful activities, hobbies, and social interaction.
* Monitor and record changes in residents’ physical, mental, and emotional wellbeing.
Safety & Compliance
* Follow all care plans, risk assessments, and safeguarding procedures.
* Administer or prompt medication only where trained and authorised, following care home policy.
* Maintain a clean, safe, and comfortable environment for residents.
* Report any concerns, incidents, or hazards promptly to senior staff.
Documentation
* Accurately complete daily records, charts, and reports in line with regulatory and organisational requirements.
* Maintain confidentiality and comply with GDPR and data protection policies.
Professional Conduct
* Work flexibly, accepting or declining shifts as available.
* Maintain professional boundaries and respectful communication with residents, families, and colleagues.
* Attend mandatory training and refresher courses as required (e.g., moving & handling, safeguarding, infection control).
Skills & Qualities
* Compassionate, patient, and respectful.
* Good communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Reliable, punctual, and adaptable to changing needs.
* Awareness of person‑centred care principles.
* Ability to maintain confidentiality and professionalism at all times.
Experience & Qualifications (desired but not always essential)
* Experience working in social care, residential care, or similar settings.
* Care Certificate or willingness to complete it.
* Training in moving & handling, infection control, and safeguarding (can be provided).
* DBS check (required prior to starting).
Working Conditions
* Zero‑hours contract: shifts offered depending on staffing needs.
* Work may include mornings, afternoons, evenings, weekends, bank holidays, and occasional nights if applicable.
* Involves physical tasks such as assisting with mobility, manual handling, and personal care.
Values & Commitment
* Promote dignity, respect, and independence for all residents.
* Uphold the values and policies of the care home.
* Contribute to a positive, supportive, and inclusive working environment.
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