Temporary Customer Service Advisor
Shirley, Solihull
08.45- 5.15 Mon – Fri Office based
£12.21 per hour
Duration: 8-12 weeks
Are you a confident communicator with a flair for problem-solving? We’re looking for a proactive Temporary Customer Service Advisor to join our client’s busy team, supporting customers with their enquiries and ensuring swift solutions.
The Role:
• Handling inbound enquiries from clients in a professional and efficient manner
• Logging details accurately and keeping clients updated on progress
• Liaising with engineers to schedule and coordinate call-outs
• Monitoring and following up to ensure issues are resolved promptly
• Providing excellent service and maintaining a positive customer experience
About You:
• Previous customer service or call handling experience
• Strong organisational skills with attention to detail
• Ability to remain calm under pressure and prioritise effectively
• Confident communicator, both verbally and in writing
• Flexible, reliable, and able to hit the ground running
Why Join?
• Gain valuable experience within a supportive team
• Immediate start available
• Competitive hourly rate
• Opportunity to showcase your customer service skills in a fast-paced environment
If you feel you have the relevant skills and experience, please get in touch without delay - Interviews will be held as soon as possible
Plum Personnel is a recruitment consultancy providing recruitment and employment services for job seekers and employers in Solihull, Birmingham, Coventry and Warwickshire. We are totally committed to customer service and the principles of equality and diversity in recruitment and employment.
Our recruitment process is always based on your relevant skills, potential and achievements for the job advertised. Your application will be carefully considered in line with the skills, experience and knowledge required for this role and other similar jobs that may be of interest.
We will contact you within 48-hours of your job application if you are selected. If you do not hear from us within this time frame it means your application for this job has not been successful on this occasion.
We cannot retain your details in line with GDPR so do please respond to future roles of interest. If you have previously registered with Plum Personnel for permanent or temporary recruitment and employment opportunities and are interested in this job role do please contact us directly