Receptionist
Salary: £22,750 - £25,000 dependent on experience
Address: 434 Foleshill Road, Coventry, CV6 5JX
Position: Full-time, 35 hours
Shift: Monday - Friday
Deadline: 31/10/2025
We are seeking a highly organized and professional Receptionist to join our busy high street law firm, and serve as the first point of contact for our clients and visitors.
Your roll:
In this pivotal role, you will be responsible for managing the front desk operations, ensuring a warm and welcoming atmosphere as you greet guests and handle inquiries. Your excellent communication skills will be essential as you will be interacting with diverse individuals, including clients, employees, and third party on a daily basis. The ideal candidate will be adept at multitasking, as you will need to manage incoming calls, emails, and schedules, while maintaining an efficient reception area. Additionally, you will work closely with various departments to coordinate meetings and events, as well as provide administrative support as needed. Attention to detail will be crucial as you will be responsible for managing office supplies, maintaining records, and handling sensitive information with confidentiality. If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we invite you to apply for this exciting opportunity to be an integral part of our organization as a Receptionist.
Benefits of working with Maya and Co Solicitors: -
* 28 days Paid Holiday
* Ex-gratia Birthday leave
* Monthly Pay
* Company Sick leave
* Pension Scheme
* Comprehensive induction and ongoing, paid training
* Free DBS Check
* Opportunities to progress your career within the company
* on-site parking
Duties:
* Greet and welcome guests as soon as they arrive at the office
* Direct visitors to the appropriate person and office
* Answer, screen and forward incoming phone calls
* Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
* Taking cash or card payments from Clients
* Responding to written enquries.
* Provide basic and accurate information in-person and via phone/email
* Receive, sort and distribute daily mail/deliveries
* Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
* Order front office supplies and keep inventory of stock
* Update calendars and schedule meetings
* Keep updated records of office expenses and costs
* Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
* Simple document drafting.
Receptionist Skills and Qualifications:
* Experience as a Receptionist, Front Office Representative or similar customer service role
* Have experience in handling a card machine
* Ideal Candidate will speak and/or understand Punjabi, Urdu and Hindi
* Proficiency in Microsoft Office Suite
* Proficiency in Leap
* Hands-on experience with office equipment (e.g. fax machines and printers)
* Professional attitude and appearance
* Solid written and verbal communication skills
* Ability to be resourceful and proactive when issues arise
* Excellent organizational skills
* Multitasking and time-management skills, with the ability to prioritize tasks
* Customer service attitude
* Knowledge of GDPR
About us:
Maya & Co Solicitors is a distinguished law firm that has been serving the community since its inception in 2019.
With a decade of experience in the legal field, the Company has established a reputation for delivering high-quality legal services across various sectors of law. Our dedicated team of legal professionals is committed to providing tailored solutions that meet the unique needs of our clients, ensuring that they receive comprehensive support throughout their legal journeys.
Under the leadership of Maya Ali, the firm's Director and a respected Councilor of the Westwood Ward of Coventry, the Company has flourished into a multifaceted legal practice. Maya Ali's extensive knowledge and experience in business, combined with her passion for community service, have been pivotal in shaping the firm's ethos and operations. Her vision for the firm emphasizes integrity, professionalism, and a client-focused approach, which has become the cornerstone of our practice.
As we look to the future, Maya & Co Solicitors remains dedicated to expanding our services and further enhancing our community involvement. We understand that the legal landscape is constantly evolving, and we strive to stay ahead of the curve by embracing innovative practices and technologies. Our mission is to empower individuals and businesses to overcome legal challenges with confidence and peace of mind, and we are excited to continue this journey of growth and service in the years to come.
Job Type: Full-time
Pay: £22,750.00-£25,000.00 per year
Work Location: In person