Overview
Tesco UK • Weybridge • Permanent • Apply by 14-Sep-2025
Availability Window: Days From time To time Mon 06:00:00 15:00:00 Wed 14:00:00 23:00:00 Thu 14:00:00 23:30:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The period of availability is shown in the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.
There are customers at the heart of everything we do.
Responsibilities
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
Please note that you need to be 18 or over to apply for this role.
What is in it for you / Benefits
* There's bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
* We take your development seriously, so this is a great place to get on in your career. You'll have ongoing learning opportunities, and access to award-winning training
* It's an inclusive place where everyone's welcome. We celebrate the individuality of our colleagues
* Your voice matters, and we'll always welcome and listen to your ideas and opinions
* We put your wellbeing first, and support is always available if you need it
* Our colleagues are truly great people, so wherever you work in Tesco, you'll be in good company
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Discounts with Colleague Clubcard and family card
* Access to free wellbeing services and resources
* Life cover of five times your pay and a generous pension with employer contributions
* Various benefits to suit you, including discounts, shares, and cycle to work schemes
* Uniform provided and policies to support you for all life moments
* Access to colleague networks for diverse backgrounds
You will be responsible for
* Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety
* Being the go-to person for colleagues in the absence of a manager for day-to-day queries
* Making sure the store is always clean, tidy, and well-presented
* Supporting managers to coordinate seasonal, community and charity events
* Contributing to a great team atmosphere, that is inclusive of everyone
* Providing great customer service, by listening to our customers and putting them first in everything you do
* Keeping the team well-informed and up to speed on any communications, changes, or updates
* Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
* Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
* Following health and safety routines and procedures, and ensuring colleagues do the same
* Recognising and celebrating colleagues within the team who are providing great service
You will need
* To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
* To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere
* To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed
* To be comfortable taking the lead, and overseeing the store in the absence of your Manager
* To be a good decision maker, flexible in your thinking and capable of handling change to serve customers and colleagues
* To be motivating, so you can inspire your team to deliver beyond expectations
* To be curious, and always looking for ideas to serve customers, communities, and the planet better
About us
Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." We aim to act as a responsible and sustainable business for all stakeholders and the communities and planet we are part of.
Diversity, equity and inclusion (DEI) at Tesco means everyone feels represented and can be themselves at work. Everyone’s Welcome.
We are proud to be Disability Confident Leader and offer an accessible recruitment process. For accessibility information, please read further here.
Please note: Tesco will recruit individuals who have passed the school leaver’s age. To find out the school leaver age for your country please read here.
We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm or involves certain areas.
For more information about us please visit www.tescoplc.com
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