Job Title: Homelessness Prevention and Solutions Officer Location: Twickenham, Hybrid working once training completed Hourly rate £20.76 PAYE / £27.50 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role overview: To provide comprehensive advice and information covering a range of housing issues including: * Housing and tenancy rights in both the private and social rented sectors, and for homeowners * Financial advice including welfare benefits, maximising income, and tackling debt * Housing options including private rented sector, housing register, specialist accommodation such as refuges, low-cost home ownership * The Council's statutory duties under the homelessness legislation 2. To triage homeless applications made to the Council, assessing priority for further action, and making appointments for an assessment of housing need as necessary. 3. To assess the housing and wider needs of individuals and households, including by interview in and across both boroughs, to find tailored solutions to meet their immediate and longer-term housing needs in a manner which is considerate and empathetic towards the applicant's perspective. 4. To understand the resources that are available in Richmond for meeting the needs of applicants who may require specialist housing and/or support services, making referrals where appropriate Manage a caseload within statutory timescales and in accordance with the Homelessness Reduction Act and with regard to the Homelessness Code of guidance. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser