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Sales and administration assistant

Canterbury
Baby Lady
Administration
£20,000 - £25,000 a year
Posted: 3 October
Offer description

Join Babylady Ltd – Where Support Makes All the Difference

Are you passionate about making shopping for new parents a stress-free, supportive experience? Do you love helping people and have a knack for keeping things organised behind the scenes? Babylady Ltd is looking for a friendly, detail-oriented Part Time Sales & Admin Assistant to join our small, dedicated team.What You'll Do:

* Welcome and support customers on the shop floor, providing a listening ear and helpful advice.
* Assist with product demonstrations and help customers find the perfect fit for their needs.
* Process sales and handle transactions with accuracy and care.
* Maintain accurate records, assist with data entry, and help manage paperwork.
* Support the creation and distribution of newsletters and customer communications.
* Update our website with new products, offers, and information.
* Assist with our CRM system to help us keep in touch with customers and track their journey.
* Handle customer data with discretion and confidentiality.
* Pitch in with day-to-day shop duties, from tidying to unpacking deliveries.
* Support colleagues to deliver Babylady's renowned customer service.

What We're Looking For:

* A genuine passion for helping people and making a difference for new parents.
* Strong admin and organisational skills, with great attention to detail.
* Confident using computers—comfortable with data entry, email, and updating websites.
* Friendly, approachable, and a great communicator.
* Comfortable working in a busy retail environment and happy to muck in with a small fun loving team.
* Initiative to spot what needs doing and get stuck in without being asked.
* Willingness to learn—open to training on new systems or products.
* Discretion and confidentiality when handling sensitive customer information.
* Flexibility to cover for colleagues or adjust hours during busy periods.
* Interest in baby/children's products (a plus, but not essential).
* Experience with newsletters, website updates, or CRM systems (a bonus).
* A love of data and an interest in improving how we use information to help customers (a bonus).

How to Apply:

Please send your CV and a short note telling us why you'd love to join Babylady to

Job Type: Part-time

Expected hours: 16 – 24 per week

Benefits:

* Employee discount
* Free parking

Work Location: In person

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