About The Role:
We're looking for a motivated and detail-driven Estates Accounts Payable Team Leader to oversee our Estates AP team, responsible for managing invoices and payments across our diverse property portfolio — including rent, rates, utilities, service charges, and insurance.
This is a pivotal role ensuring suppliers are paid accurately and on time, supporting business stability, and maintaining strong relationships across our network. You'll lead a talented team, driving operational excellence, continuous improvement, and a collaborative, high-performance culture.
What You'll Do
As the Estates Accounts Payable Team Leader, you will:
* Lead and develop a skilled Accounts Payable team through daily guidance, mentoring, and one-to-one support.
* Oversee end-to-end AP operations, from invoice receipt to payment approval, ensuring accuracy, compliance, and timely delivery.
* Manage workloads and priorities to meet strict monthly and quarterly deadlines.
* Resolve complex queries and act as the primary escalation point for system or process issues.
* Drive process improvement, identifying opportunities for automation, efficiency, and quality control.
* Monitor performance metrics (KPIs) and service levels, delivering reports and action plans to maintain excellence.
* Ensure compliance with all relevant policies and regulations, including VAT and CIS where applicable.
* Support month-end close by reviewing reconciliations, producing reports, and ensuring accurate data.
* Champion customer service excellence, ensuring prompt, professional handling of all internal and external queries.
About You:
We're seeking a proactive and people-focused leader with:
* Proven experience in Accounts Payable (ideally within Estates, Property or high-volume environments).
* Strong team leadership skills — capable of inspiring, coaching, and developing others.
* Excellent attention to detail and a methodical approach to managing complex processes.
* A problem-solving mindset, able to handle challenges calmly and effectively.
* Confidence in communicating with stakeholders at all levels and managing supplier relationships.
* The ability to adapt to change, manage pressure, and maintain accuracy under tight deadlines.
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