Front of House - NUFC Women's Training Ground
Sodexo Newcastle, England, United Kingdom
About The Role
At Sodexo we know how important our family of administrators are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for an Administrator to join our prestigious team at NUFC Women's Training Ground.
Being the go-to person for our team, you’ll be super organised and assisting with a variety of tasks, from supporting reception duties to finance, invoices and payments as well as responding to email/phone calls.
A Few Things About You
We want you to bring your can-do attitude, flexible approach, and your great reliability with you, when you join us. Don’t forget to bring you excellent attention to detail and exceptional communication skills too!
Being a team player is important, but you’ll also need to be able to work well on your own! Previous experience in a similar role would be ideal, but if you have great people skills, we’d love to hear from you!
Sodexo embeds a strong Safety culture in everything we do. There’ll be company procedures to follow alongside our Health & Safety practises so it’s vital that you’ll champion this.
Role Responsibility
* Ensure guest requirements and satisfaction are met with the highest level of service throughout the day.
* Maintain a guest-focused approach, delivering excellent service at all times.
* Be prepared and informed for guest requirements during service to provide the highest standard of service.
* Have good knowledge of dishes being serviced and be able to respond appropriately to dietary or allergen queries.
* Serve food and beverages in accordance with company standards.
* Set up dining and service areas before meal periods, including tables, chairs, and condiment stations.
* Monitor stock levels of consumables such as napkins, condiments, and disposable items, replenishing as needed.
* Maintain positive and professional relations with all players, visitors, and staff across departments.
* Promote Sodexo and Newcastle United positively to the public.
* Prepare service areas and complete all meal preparatory work in a timely manner.
* Service all meals promptly, minimising disruption to guests.
* Refresh and maintain front-of-house areas continuously.
* Use quiet periods to prepare for the following day.
* Assist with basic food preparation and plating as directed by kitchen supervisors.
* Operate and maintain kitchen machinery and equipment in accordance with manufacturers guidance, reporting any faults or maintenance as needed.
* Maintain clear and organised storage areas to facilitate front-of-house and kitchen workflow.
* Support unloading, storage, and organisation of food deliveries.
* Assist in stock rotation to reduce waste and maintain freshness.
* Ensure safe and secure storage of equipment, stock, and catering materials.
* Assist other departments flexibly to meet business demands and develop skills.
* Complete any reasonable requests from Senior Managers and adapt to changes as required.
The Ideal Candidate
Essential
* Basic experience in food service or hospitality roles.
* Understanding of food hygiene and safety practices.
* Strong communication and interpersonal skills.
* Ability to work effectively as part of a team and independently.
* Good physical stamina and ability to perform manual tasks, including standing for long periods and lifting.
* Flexibility to work varied shifts, including early mornings, evenings, and weekends.
* Positive attitude with a willingness to learn and adapt in a fast-paced environment.
Desirable
* Previous experience working in a sports catering or high-performance environment.
* Knowledge of dietary requirements and nutritional considerations specific to athletes.
* First Aid or Food Safety certification.
Package Description
* 12 months fixed term.
* DBS checked.
* £12.60 per hour
* 5 days over 7.
* Many employee rewards, benefits and recognition.
About The Company
Sodexo Live! We’re Experience Makers. And go-getters, fanatic foodies, and community pillars.
At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We belong to a team that feels like family, act with purpose and be inclusive, thrive in our career, while able to be live in the moment creating exceptional memories.
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