Job Description
Vice President of Enterprise Sales (Central US)
Central US (Dallas or Chicago preferred)
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.
As the VP of Sales (Central) at PolyAI, you will be responsible for defining and executing the sales strategy, expanding our customer base, and ensuring revenue growth within the Central US. You will lead a team of Account Executives, establish strong relationships with key clients, and contribute to the overall success of the company.
Key Responsibilities:
Sales Strategy and Planning:
Develop and implement a comprehensive sales strategy aligned with PolyAI's business goals and market opportunities
Define and monitor sales targets, KPIs, and performance metrics
Continuously assess market trends and competitive landscape to adapt and refine the sales approach
Recruit, mentor, and lead a high-performing sales team
Foster a culture of collaboration, accountability, and continuous learning within the sales organization
Provide guidance and coaching to maximize the team's potential
Ensure the team is enabled on product, industry landscape, and internal process
Customer Relationship Management:
Build and nurture strong relationships with key customers, partners, and stakeholders
Understand customer needs, challenges, and pain points to tailor solutions and maintain high levels of customer satisfaction
Act as a trusted advisor to clients, ensuring they realize the full value of PolyAI's solutions
Work closely with Customer Success to deliver high renewal and upsell rates
Revenue Generation:
Drive revenue growth by meeting or exceeding sales targets and quotas with strong linearity
Identify and pursue new business opportunities and partnerships
Negotiate and close complex, high-value deals
Realize a high participation rate across the team
Market Analysis and Insights:
Stay informed about industry trends, competitive developments, and emerging technologies in the conversational AI space
Utilize market insights to inform product development and sales strategies
Reporting and Analytics:
Implement robust sales reporting and analytics tools to track performance and provide regular reports to the executive team
Use data-driven insights to make informed decisions and optimize sales processes
We’d love it if you have:
Experience selling Contact Center/Customer Experience solutions to enterprise-level organizations
5+ years of leadership experience
Experience with AI solutions in the contact center or customer experience space
Experience selling direct to customers and via alliances/channel partnerships
History of achieving quota as a leader and individual contributor
Knowledge of industry landscape
Experience selling on technical and value differentiators
We provide a competitive salary range for this role, which is $380,000-$420,000 OTE depending on level and experience. Please note this range is intended as a guide—not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.
Benefits
Participation in the company’s employee share options plan
100% of Single Cost (employee) and 70% of Dependent for medical, dental & vision
Life Insurance
️ STD and LTD
The opportunity to contribute to the company's 401k plan
Flexible PTO policy + 11 designated company holidays
Annual learning and development allowance
One-off WFH allowance when you join
Enhanced parental leave
Company-funded fertility and family-forming programs
Menopause care program with Maven
At PolyAI, we take great pride in our values—they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact.
Our core values are:
Only the best
We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence.
Ownership
We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes.
Relentlessly improve
We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI.
Bias for action
Our world moves quickly and so do we. We take calculated risks and we deliver impact fast.
Disagree and commit
We are all working toward the same goal. If we donʼt agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all.
Build for people
We are hyper-focused on delivering the best automated experiences possible so that we can empower people to get exactly what they need, when they need it.
PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.
Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
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