Overview
Mulberry has roots in Somerset, England and is a British lifestyle brand known for quality and design. Sustainability has been part of the ethos since the brand’s inception, and in 2024 Mulberry achieved B Corp Certification. We are a global brand with values focused on improving impact on people and the planet.
If these values align with yours, we would love you to join our team. At Mulberry, Sales Assistants are called 'Experience Experts' to reflect the goal of creating memorable experiences for customers. You will be imaginative, use product knowledge and storytelling to personalise each experience, and nurture long-lasting relationships with customers. You will be open to learning and developing yourself to strive to be an expert within your field and a key contributor to Mulberry.
What We Need From You
* You will always be customer focused.
* You will create a welcoming and fun environment for customers and the team.
* You will deliver an engaging and memorable customer experience in your store.
* You will develop and maintain key customer relationships using in-store CRM tools.
* You will be keen to learn and expand your product, brand, services and local events knowledge to enhance the customer experience.
You Will Be Responsible
* You will be curious about the business and willing to share ideas.
* You will enjoy working as part of a team and nurture relationships with colleagues.
* You will deliver operational excellence showing respect and consideration for people, product and the environment.
You Will Be Environmentally Conscious
* As a certified B Corp business, incorporate environmentally responsible practices wherever possible, supporting the Five Cs strategy addressing Climate, Cultivation, Craft, Culture and Circularity.
* Promote equity, empathy and understanding within internal and external communities.
You Are
* Engaging
* Agile
* Curious
* In love with fashion
What We Will Do For You
* Competitive basic salary
* Bonus
* Product allowance
* Enviable staff discount and exclusive access to staff sales
* Extra day off for your birthday
* Pension contributions & Life Assurance
* Training and development opportunities
* x2 paid volunteering days per year
Access to Help@Hand – a wellbeing service featuring remote GP appointments, mental health support, physiotherapy, personal training and retail discounts.
This is for a 12-hour per week position. Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made on the basis of qualifications, skills or experience and how they relate to the role. If you need us to make adjustments to our application or interview processes to enable you to be at your best, please email us.
Locations and postings in this listing are provided for context and may change over time.
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