Job Title
Senior CAPA Owner / Escalation Lead – Image Guided Therapy
Job Description
As a senior CAPA Owner and Escalation Lead at Philips Image Guided Therapy (IGT), you are the key problem solver behind some of the most critical product issues within the organization. You will take ownership of escalations from start to finish—driving root cause investigations, leading cross-functional teams, and delivering solutions that meet the highest standards of regulatory compliance and business impact.
Your role:
In this impactful role, you will lead end-to-end resolution of high-priority product escalations within the Image Guided Therapy Systems (IGT-S) business.
You’ll collaborate with engineers, data analysts, and process experts from multiple functions to identify root causes, implement containment actions, and deliver sustainable, structural solutions.
The issues you resolve will be diverse and high visibility—requiring deep analysis, precision in documentation, and readiness for regulatory audits and internal reviews.
You’ll gain exposure to a wide range of stakeholders and have the opportunity to influence both technical direction and product quality strategies across IGT.
You're the right fit if:
* You hold a Master’s degree or higher in Physics, Electrical/Electronics Engineering, Mechatronics, Systems Engineering, or a related technical field.
* You have 5+ years of experience in a lead engineer or systems engineering role—preferably in sustaining or new product introduction (NPI) environments.
* You possess strong root cause analysis skills, project planning capabilities, and the ability to document findings clearly and auditable.
* You are familiar with Six Sigma, statistical analysis tools (Python, Excel, Minitab), and Design of Experiments (DOE). Medical device experience is a plus, but not required.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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