Business Administration Apprentice (Attendance Assistant)
Location: Norwich
Salary: Apprenticeship rate for those under 19 and those aged 19 or over and in the first year of their apprenticeship (to be updated in line with legislation) currently £8 per hour.
Vacancy Type: Full time, Permanent
Closing date: 19th May 2026
City Academy Norwich is a dynamic, nurturing learning community with the highest expectations and aspirations for our students and staff. We strive to ensure that every child, irrespective of their starting point, receives an excellent education enabling them to become the best version of themselves. We are committed to ensuring all our students succeed and embrace the opportunities and experiences available to them.
City Academy Norwich is part of the Sapientia Education Trust, working together to build a highly successful community Academy for all our students.
The Role
We are seeking to recruit an enthusiastic Business Administration Apprentice (Attendance Assistant) to join our busy Attendance Team. This is an exciting opportunity to gain valuable experience whilst also studying. The successful candidate will be interested in pursuing a career in administration and being part of our growing team.
The post of Business Administration Apprentice (Attendance Assistant) at City Academy Norwich forms part of the high-profile Administration Services Team who support the teaching and learning provision across the Academy and provide a first point of contact for parents and carers. The person appointed will ensure the main school attendance register and all associated tasks are carried out in accordance with statutory requirements and the academy’s own attendance policy along with general tasks undertaken by the Academy Office team, reporting to the Attendance Manager.
This is a 12 – 16 month developmental role that includes course fees, paid study leave and the opportunity to apply your learning in your day to day work. The post-holder will be expected to complete Business Administration (Level 2/3) apprenticeship.
This is an integral post and the ideal candidate will possess strong team working skills, as well as the ability to work independently, attention to detail and have a keen interest in developing a career in administration. This will involve developing, implementing, maintaining and improving administrative services. The ability to communicate effectively with staff, students and parents and other external stakeholders face to face, via telephone and in writing will be an essential part of this role.
What We Can Offer You
All City Academy Norwich staff enjoy a number of non-contractual benefits, including:
* Continued professional development that is relevant to you and your career path
* Free on-site car parking
* Discounts, reward cards & promo codes via our staff benefits platform
* A Cycle to Work scheme
* 24/7 access to our Employee Assistance Programme, at no cost to you
* Free access to our on-site gym
Applications will be considered upon receipt, therefore early applications are encouraged
The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education’s “Keeping Children Safe in Education”, references will be sought on all short-listed candidates before interview.
To Apply
If you feel you are a suitable candidate and would like to work for Sapientia Education Trust please click apply to be redirected to our website to complete your application