Job overview
The post holder will support the Trust in managing the performance framework across the Trust. The post holder will be part of a team that works closely with Directorates and other internal and external partners such as Integrated Commissioning Boards (ICB’s), NHS England (NHSE), South London Partnership (SLP), other NHS providers, independent and third sector providers, operating within the local health economy, as well as across London and nationally.
The post holder will maintain current knowledge of the various regulatory frameworks provided by the Department of Health & Social Care, NHSE, the national operating framework and translate the requirements to operational metrics, thereby ensuring that services within the Trust are compliant.
Main duties of the job
Job Purpose:
Performance Monitoring and reporting: The Senior Performance manager will assist in managing the performance management framework across the Trust, including the supporting the Integrated Quality Performance Reporting (IQP) process, internal and external reporting requirements. This includes performance reporting for operational teams through to Board reporting, producing dashboards to track progress against national and local goals showing service delivery and performance.
Line Management: To line manage performance team staff and provide management cover for the Performance and Contracts Team as and when required, by fostering a supportive environment.
Stakeholder Collaboration: Managing the Trusts reporting requirements for the performance management framework with commissioners and other partners including producing bespoke reports, attendance at meetings.
Data Analysis and Insight: Supporting the Trust to deliver core standards using data sourced from a robust data and information framework, providing clear analysis to drive improvements in care. Knowledge of key NHS data systems and information platforms such as Mental health Services Data Set (MHSDS), Electronic Patient Journey System (ePJS), Improving Access to Psychological Therapies (IAPT), NHS Futures is essential.
Quality Improvements: Identifying areas of underperformance and facilitating "deep dives" or thematic reviews to drive service improvements.
Working for our organisation
At South London and Maudsley NHS Foundation Trust, we believe in providing excellent care which is delivered with pride and compassion. Everything we do is to improve the lives of the people and communities we serve and to promote mental health and wellbeing for all.
Detailed job description and main responsibilities
An exciting opportunity has arisen in our Performance team for a Senior Performance Manager. The successful candidate will have in depth knowledge and experience of NHS systems. There will be a diversity of challenges and opportunity if you are successful with your application; please read the job description for further information and to confirm your suitability against the person specification.
This post will allow the successful applicant to play a supporting role in the Performance and Contracts team with accountability to the Director of Performance and Contracts. Ideally you will have worked within an NHS environment with a proven track record of developing relationships and working with a range of cross-organisational stakeholders and successfully supported a team/s to deliver organisational priorities. You will have or be able to develop the skills of supporting the performance management function for the Trust.
You should possess good communication, interpersonal and organisational skills, with a flexible approach to work and enjoy working as part of a team.
Above all we are looking for a keen, enthusiastic and confident individual who can show determination to the team / individual development and commitment in the role.
We look forward to receiving your application
Person specification
Qualifications
Essential criteria
1. Masters Degree
Desirable criteria
2. Management Qualification Project management Qualification
Experience
Essential criteria
3. Comprehensive experience of performance management frameworks including financial and information management and reporting.
4. At least 5 years management experience within NHS or equivalent.
5. Developing and implementing solutions to deliver on complex organisational requirements
Desirable criteria
6. Experience of leading and managing a team
Skills
Essential criteria
7. Ability to prioritise conflicting requirements to meet Trust objectives.
8. To have strong leadership qualities, be firm-minded in approach and capable of leading by example, inspiring others.
9. Able to establish collaborative working relationships with a wide range of internal and external stakeholders.