Technical Infrastructure Manager Birmingham
Location: Birmingham - Onsite
Upto:70k
Khuda Technology, on behalf of our client, is seeking a talented Technical Infrastructure Manager to join their team in Birmingham. This is a hands-on leadership role where youll combine strategic thinking with technical expertise to ensure the organisations IT systems are secure, reliable, and scalable.
Responsibilities:
1. Act as the escalation point for complex IT issues, supporting the Service Desk team with advanced troubleshooting.
2. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning.
3. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools.
4. Define and enforce IT security policies, perform risk assessments, and ensure compliance with ISO 27001, GDPR, and other standards.
5. Oversee third-party vendors and managed services, ensuring efficient service delivery and cost-effectiveness.
6. Lead IT projects, including network upgrades, cloud migrations, and system rollouts, coordinating stakeholders for...