Overview
As a Crew Member, you will work in a fast-paced environment preparing food, serving at the till, and helping in the dining areas to meet our customers’ needs. You will consistently deliver high standards of quality, service and cleanliness in the restaurant, providing friendly, fast and accurate service. You will complete tasks in line with training, company guidelines and management direction, and follow all workplace safety, security and food hygiene procedures. You will treat customers and colleagues with courtesy and respect and work as part of a supportive team.
Responsibilities
* Prepare and serve food and beverages; operate the till and assist in the dining areas as needed.
* Maintain high standards of cleanliness and safety; follow food hygiene procedures.
* Deliver friendly, fast, and accurate service; support team members to ensure a great customer experience.
* Complete tasks and activities in line with training, company guidelines and management direction.
* Communicate effectively with customers and colleagues; demonstrate good teamwork and a positive attitude.
Support and Wellbeing
We offer resources to support overall wellbeing, including counselling, mental health support and guidance where applicable.
Recruitment Support
* Olivia, our friendly virtual assistant, is available to support you through the application process 24/7. She can answer questions, guide applicants through steps, arrange interviews and provide timely updates.
* Olivia cannot make hiring decisions; those are made by human recruiters.
Eligibility to Work
Before employment, we verify eligibility to work in the UK & Ireland. Acceptable documents may include a valid passport or a valid UK/Ireland visa (with accompanying documentation). Only original documents will be accepted.
Interview Process
The interview is a vital part of our hiring process. We look for values, attitudes and the ability to work as part of a team. We may ask for examples of teamwork and how you contributed to a positive team dynamic.
Career Prospects
McDonald’s offers opportunities for progression into roles with more responsibility. Many leaders started as crew members, and we provide learning, qualifications and a path for advancement.
Company Values
McDonald’s core values include Serve, Inclusion, Integrity, Community and Family. We are committed to a safe, respectful and inclusive workplace and to providing quality jobs and opportunities for all.
Benefits and Work Arrangements
Benefits typically include holiday pay, service awards, meal allowances, employee discounts, and competitive wages. Some roles offer additional pay for overnight shifts. Pay frequency varies by location and employment type.
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