JOB TITLE – Porter DEPARTMENT – Concierge CONTRACT TYPE - Full Time – Permanent RATE OF PAY - £12.72 plus excellent benefits! HOURS – 37.5 hours over 5 days LOCATION – Newport NP18 1HQ ID – req OVERVIEW - Step into a career where every day is an opportunity to shine. As a Porter, you’ll become one of our valued Hospitality Heroes, helping us deliver unforgettable experiences from Manor to Marina. OUR IDEAL HERO - Radiates warmth and friendliness Is reliable, punctual, and proactive Communicates with confidence and care Holds a full UK driving licence Has experience in guest-facing roles (preferred but not essential) IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - Deliver a heartfelt welcome to every guest Assist with luggage, room deliveries, and guest queries Provide concierge services like transport and local tips Keep presentation standards high and service seamless Support the Concierge team in creating magical guest moments BE RECOGNISED AND REWARDED - Career development from day one Discounts on dining and hotel stays Reduced leisure membership fees Free virtual GP appointments 24/7 wellbeing support NEST pension scheme Social Club and appreciation events Monthly and annual awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - We may close applications early if we receive high interest. Applicants must have the right to live and work in the UK. Proof of eligibility will be required. We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds.