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Medical receptionist/administrator

Dumfries
Charlotte Medical Practice
Medical receptionist
£25,000 - £25,500 a year
Posted: 1 October
Offer description

Charlotte Medical Practice is a friendly and well-established General Medical Practice. We are seeking a dedicated Medical Receptionist/Administrator to join our team. If you thrive in a fast-paced environment and have a passion for patient care, we would love to hear from you.

37.5 hours - Permanent (Monday - Friday)

Key Responsibilities

· Receiving, assisting, and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

· Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors, either in person or via the telephone

· Maintain accurate patient records using clinical systems.

· Handle prescription requests and other administrative duties.

· Uphold confidentiality and data protection standards at all times.

What we are looking for

· Previous experience of working within a medical or reception environment (preferred but not essential)

· Excellent communication skills and interpersonal skills

· Ability to multitask and remain calm under pressure

· A team player with a proactive and flexible attitude

What we offer is the opportunity to work in a team that is the backbone of the practice. Who are genuinely supportive, and always ready to lend a hand. Whether it's juggling a busy morning of appointments or navigating last-minute changes, they work seamlessly together with good humour and mutual respect. New team members quickly become part of a close-knit group that values teamwork, communication, and a shared commitment to excellent patient care.

Apply with CV and covering letter

Closing Date the 24th September 2025

Interviews will be held on the 30th of September & the 1st of October.

Job Types: Full-time, Permanent

Pay: £12.21 per hour

Benefits:

* Company pension
* On-site parking

Work Location: In person

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