IT Services is responsible for providing, developing, and maintaining the University’s central IT infrastructure and the delivery of a wide range of technology-based services to both staff and students. We are now looking to appoint a Network & Infrastructure Technician to support a team of specialists in developing and maintaining the University data network and associated infrastructure including data centre provision. Key tasks will include: Network documentation Patching of data circuits Updating switch and router firmware Low level equipment replacement Liaising with maintenance contractors Maintaining a safe working environment in server Wireless Deployment and maintenance rooms With a minimum of 6 standard grades or equivalent at Level 3 or above, to include English, Maths and a Science subject or relevant Network Certification and experience of working in a Networking-related role, candidates should also have: Strong problem solving skills, good technical grounding and ability to quickly absorb and develop technical understanding of operating systems and applications The capacity to learn procedures and practices The ability to work openly and cooperatively with others and to understand and respond to needs of end users Knowledge and understanding of general computer applications and general network concepts and technologies. Experience of working in a customer facing service would be an advantage. Further information and informal enquires can be directed to db313@st-andrews.ac.uk Employees of the University have access to a wide range of staff benefits including: Annual leave of 34 days, plus 5 public holidays pro rata Financial contribution to relocation where applicable Membership of the S&LAS Pension Scheme with generous employer contributions A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies Staff discount scheme for local and national goods and services Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme Applications are particularly welcome from, people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented in professional posts at the University. Equality, diversity, and inclusion are at the heart of the St Andrews experience. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter, Race Charters and Stonewall). We celebrate diversity by promoting profiles of BAME, LGBTIQ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ Network; and the Staff Parents & Carers Network. Full details available online: https://www.st-andrews.ac.uk/hr/edi/ This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk.