At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
The Role
Iron Mountain's Warehousing and Logistics 3PL unit offers secure pallet storage, inventory management, and transportation services. Specialising in efficiency, cost reduction, and compliance, their scalable solutions optimise logistics and support a wide range of industries, ensuring smooth management of palletised goods and supply chain demands.
Based Symmetry Park, Rugby, with occasional travel across warehousing + Logistics (W+L) sites in the UK
The Stock and Inventory Manager reports to the Regional Stock and Inventory Manager. Leads a small team of Stock Controllers. Provides accurate and timely information to the Regional Stock Manager, the General Manager and Management teams to assist and facilitate the successful delivery of shared user services. Uses systems and other tools to effectively manage all stock and Inventory.
Duties and Responsibilities
1. Provides key information on all inventory related issues - develops and manages reports for internal and external use
2. Support and develops customer requirements for all stock-related challenges
3. Supports operational decision-making by providing insight and analysis
4. Accountable for the delivery of all stock integrity and the management of related KPIs across all contracts
5. Develops, with the operations team, best practice and standardisation of all control processes
6. Responsible for key control measures, including the integrity of the end user client’s stock to ensure customer service levels are maintained, SLAs are met and that the WMS is accurate at all times
7. Builds strong working relationships with all key stakeholders to ensure first class operational delivery, with a focus on stock integrity and planning accuracy
8. Serves as the lead point of contact for all stock related performance issues
9. Delivers a culture of efficiency and continuous improvement by utilising the most appropriate methodology on a consistent basis
10. Enables audit governance to ensure adherence to specific regulatory body standards and client standards as required from time to time
11. Ability to create detailed and trend analysis that identify route cause and resolution through Root Cause and Corrective Action principles
12. Designs and implements action plans that increase quality, inventory accuracy and quality of service to meet customer requirements and with the ability to upscale and adapt to increased customer demand.
13. Develops and delivers the inventory strategy, and the standardisation and implementation of robust processes. Responsible for ensuring all inventory policies and practices are adhered to and adopted throughout the W+L business.
14. Responsible for rolling out an Audit programme across all sites.
15. Oversees customer stock takes and audits.
16. Will be required to facilitate, coach and motivate cross functional teams to achieve stock management objectives
17. Communicates and liaises with other departments to ensure a smooth & effective customer experience
18. Leads customer review meetings and participates in tenders / presentations
19. Proactively seeks opportunities for business improvements within contracts
20. Must be able to demonstrate a proactive and positive approach in supporting operations
21. Ability to travel to other sites in the W+L network and provide support as required
22. Proactively leads the Inventory Management team to achieve planned targets and deadlines, objectively measuring performance providing regular reviews, feedback and coaching within a successful “can do” culture
23. Actively manages the teams’ success and development through appraisals and performance reviews, coaching and developing, leading a high performing team and creating succession plans
Experience, Skills and Attributes
24. Experience of working with Blue Yonder WMS is strongly desirable - other WMS experience essential
25. Third party logistics experience desirable
26. Strong data analysis skills - and the ability to quickly assess raw data and create reports
27. Clear, simple and respectful communication in both verbal and written form
28. Excellent interpersonal skills and able to communicate at all levels
29. Critical thinking skills, being able to analyse datasets and establish conclusions that allow the right decisions to be made
30. Commitment to providing customers with the highest standards of service in an appropriately timely manner
31. Demonstrable ability to communicate with and influence key stakeholders at all levels of the client’s organisation
32. Leadership of a team of Stock and Systems experts. Build positive team culture in line with overall W+L direction
33. Continuous improvement of existing platforms to ensure best practice is continually bettered
34. Ability to challenge others on their methods of working and manage process adherence
35. Strong attention to detail
Category: Operations Group