Receptionist
NHS AfC: Band 2
Main area Reception Grade NHS AfC: Band 2 Contract Fixed term: 6 months (or secondment) Hours
1. Part time
2. Flexible working
hours per week (days, evenings, weekends, Bank Holidays, Christmas Day and New Year.) Job ref -ACA-2- Site Derwent Unit Town Chesterfield Salary £, per annum, pro rata Salary period Yearly Closing //5 :
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
An excellent opportunity has arisen to work as a Receptionist at the Derwent Unit, Chesterfield Royal Hospital.
The role is hours per week and this is to cover days, evenings, weekends and Bank Holidays.
We are looking for a Receptionist to assist in ensuring the delivery of a high quality, front-of-house, administrative/secretarial support - reflecting the professionalism of the service.
If you are applying for this post on a secondment basis you must have the prior approval from your current line manager before applying.
There is a possibility that this post may become permanent in the future.
Main duties of the job
You will join our busy, front-of-house team in delivering an efficient and effective service.
This post has interesting and varied responsibilities, including typing/word processing, scanning, data input and front-of-house duties, including security procedures.
It is essential that you have excellent written and verbal communication and organisational skills.
You must be able to prioritise work, responding to any queries from service users, staff, the general public and other agencies in a professional manner.
You will be required to be flexible with your approach as you will be required to work a shift pattern to ensure the reception is covered at all times during the day.
You should have demonstrable experience or possess RSA II Typewriting or Word Processing, have a good standard of spelling and grammatical accuracy and a good working knowledge of Microsoft Office packages.
You need to be able to demonstrate a clear understanding of confidentiality issues and possible security issues.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
3. Commitment to flexible working where this is possible
4. days annual leave/year plus bank holidays, increasing to days after 5 years & days after years’ service
5. Yearly appraisal and commitment to ongoing training
6. Generous NHS pension scheme
7. Good maternity, paternity and adoption benefits
8. Health service discounts and online benefits
9. Incremental pay progression
10. Free confidential employee assistance programme /7
11. Access to our LGBT+ network, BAME Network and Christian Network
12. Health and wellbeing opportunities
13. Structured learning and development opportunities
Detailed job description and main responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
14. On behalf of the service, ensure effective communication with all outside agencies, general public and clients/carers, taking accurate messages or dealing with queries in accordance with Trust Policies and Procedures.
15. Ability to work flexibly with other admin colleagues to ensure that workload pressures and absences due to annual leave and sickness are dealt with appropriately, by using available resources.
16. Reception of clients/visitors/staff attending the Service. This involves a personalised approach displaying sensitivity and tolerance toward the individual.
17. To assist in providing full clerical/secretarial support to all members of the department, including typing/word processing of letters, memos, minutes (taking notes and transcribing), client reports, appointment letters and other routine correspondence, which involves working to tight timescales and deadlines.
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visa’s and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the website
Person specification
Qualifications/Attainments
Essential criteria
18. RSA 2 Typing/Word Processing or equivalent or demonstrable experience
19. GCSE English Language Grade C or equivalent
20. Audio Typing
Knowledge/Experience
Essential criteria
21. GDPR, data protection, confidentiality
22. Face to face and telephone customer service
Desirable criteria
23. NHS Experience
Other
Essential criteria
24. Flexible working, working as a team, cover for colleagues
Further details / informal visits contact
NameMs Rachael Eaton-ShawJob titleSenior ReceptionistEmail numberAdditional information
Joanne Slinn on .
If you have problems applying, contact
Address Recruitment Team
Telephone, option 1, option 1