Job Purpose
To deliver professional property management services across a portfolio of commercial properties, including day-to-day management and coordination of insurance claims.
Key Responsibilities
* Provide effective property management services to clients.
* Carry out regular property inspections and follow-up actions as required.
* Prepare, manage and monitor service charge budgets and expenditure.
* Liaise with facilities and accounts teams to ensure efficient building operations, credit control and service charge reconciliation in line with RICS guidance.
* Build positive relationships with tenants, support lease renewals and maximise income.
* Review properties and recommend improvements to enhance asset value. Interpret, advise on and enforce leases, licences and tenant applications.
* Instruct and manage contractors, overseeing work and reporting progress.
* Coordinate insurance claims with insurers, facilities managers and contractors.
* Prepare client reports including inspections, arrears, income and quarterly updates.
* Support statutory and compliance obligations across the portfolio.
* Maintain effective communication with clients, tenants and professional advisers.
* Travel regularly to properties across the UK.
* Undertake additional duties as required to ensure effective property management.
Person Specification
Skills & Experience
* Strong organisational skills with the ability to produce clear, concise reports.
* Sound knowledge of property management, building construction, service charges and budgets.
* Good understanding of landlord and tenant legislation, health, safety and environmental requirements.
* Minimum of 4 years’ experience managing service charges and budgets.
* Excellent time management, able to prioritise workload and meet deadlines.
* Strong communication, negotiation and problem-solving skills.
* Self‑motivated, adaptable and effective both independently and within a team.
* Good IT skills, particularly Microsoft Word, Excel and TRAMPS.
* Full clean driving licence.
Package: Up to £55,000 + benefits and bonuses
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