Join to apply for the (USA) Coach/Ops Mgr Trainee role at Walmart.
This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$31.00/hr - $38.00/hr
Position Summary
What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates. Tour stores and provide feedback, communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduce and lead company change efforts, provide clear expectations and guidance to implement business solutions, and communicate business objectives to teams effectively. Model and demonstrate exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manage and support customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved. Develop and implement action plans to correct deficiencies and provide process improvement leadership to ensure a high-quality customer experience. Drive the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develop and implement action plans to mitigate shrink and achieve sales and profit goals. Provide supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Set clear expectations, provide recognition, and promote a culture of belonging in the workplace. Coordinate and oversee job-related activities by developing relationships with stakeholders and supporting plans to meet customer and business needs. Build accountability and measure progress, identify improvement opportunities, and demonstrate adaptability. Ensure compliance with company policies and standards of ethics and integrity, supporting Walmart's mission and values. Respect the individual by building high-performing teams, embracing diversity, creating a supportive environment, and attracting and retaining talent. Act with integrity by maintaining high standards of ethics, modeling Walmart values, and supporting a culture of accountability and transparency. Serve our customers and members by delivering results, considering customer needs, and making data-driven decisions. Strive for excellence by fostering curiosity, learning, resilience, and encouraging continuous improvement and technological adoption.
At Walmart, we offer competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and more. Additional benefits include education programs like Live Better U, which covers tuition and fees for various educational levels. Eligibility and benefits vary based on employment status and location.
The hourly wage range for this position is $31.25-$38.46 plus differential where applicable. Additional compensation may include performance bonuses and regional pay zones.
Minimum Qualifications
2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific CBC and training are required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must complete all required trainings and assessments.
Preferred Qualifications
Bachelor's in Business Management and Leadership or related certificates through Live Better U and Bellevue University. Experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.
Primary location: 20 Soojian Dr, Leicester, MA 01524-1946, United States.
Additional Details
* Seniority Level: Internship
* Employment Type: Full-time
* Job Function: Other
* Industry: Retail
This job is active and accepting applications.
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