Location: Park Plaza Leeds, United Kingdom
Salary: £13.83 plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher)
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. We believe in providing a hotel experience that is tailored to the individual and their needs. As aNight Front Office Team Leader, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As aNight Front Office Team Leader, you will receive:
* Salary:£13.83 per hour plus incentive
* Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
* Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
* F&B discounts at our restaurants and bars (for your whole party)
* Access to 40% of your pay before payday through Wagestream
* Recommend a friend scheme – up to £750
* Vitality at work scheme with great gym discounts & more
* Ride to Work scheme & free cycling lessons
* Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
* Free dry cleaning for work uniform
* Annual Staff parties and events
As a Night Front Office Team Leader…
* Have excellent detailed knowledge of Front Office operations
* Excellent detailed knowledge of front office operations in a hotel
* Who ensures guests’ needs are satisfactorily met
* Who plays a hands‑on role leading by example and taking opportunities to motivate, train and inspire the front office team members
* Proficient with Microsoft Office and excellent knowledge of Opera
* Be available to work 5 days on, 2 days off (from 10:45-7:15am)
* Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
* With previous experience as aNight Receptionist, aNight Team Leader, Receptionistin a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
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