Overview
Are you an experienced professional in the insurance sector with expertise in credit control and/or finance? We are seeking a dedicated Credit Controller to join our reinsurance division. This role is essential in managing outstanding debts, cash allocations, resolving queries, and settling claims and insurer transactions. You will be instrumental in handling client accounts and ensuring seamless transactions. If you possess a strong background in the insurance sector and credit control experience, we invite you to apply and become part of a team that values client service and fosters professional growth. How you'll make an impact Manage financial accounts of internal stakeholders, including reconciliation and settlement of client, claim, and insurer account ledger balances. Record and maintain business records in accordance with company procedures. Escalate any issues with your designated branch to your Team Leader within a reasonable timescale. Assist with the resolution of unallocated cash. Support the business with queries related to the collection process, offering assistance with calls. Hold regular forums with designated departments to address and resolve issues as they arise. Facilitate training and support for less experienced team members. Handle and process payment requests. Comply with AJG Professional Standards Manual, focusing on statutory requirements such as Whistle Blowing and Treating Customers Fairly. Execute duties following internal policies and procedures, adhering to applicable laws, rules, regulations, good governance, and Gallagher’s shared values, particularly prioritising client-centric service. Perform ad hoc duties as required. About You Previous experience working in the insurance sector is essential. Ideally, possess credit control experience. Proficient understanding and working knowledge of Microsoft Excel. Excellent attention to detail. Strong customer service focus and empathetic awareness. Good communication and interpersonal skills. Ability to multi-task, plan, and prioritise workload effectively. Experience operating under strict deadlines. Proficiency in MS Office. Must be eligible to work in the UK. If you are ready to take on a challenging role within a dynamic team and have the necessary experience in the insurance sector, we would love to hear from you. Apply now to become a part of Gallagher’s reinsurance division, where putting clients at the heart of our business is our shared value. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…