Customer Service Coordinator
£25,396 per annum + benefits
Trowbridge, Wiltshire
12 month fixed term contract
Do you have a strong background in customer service and administration? Do you enjoy working within a fast-paced and dynamic department where teamwork is key? If the answer is YES, then this could be the fixed term contract position you have been looking for!
My client is currently seeking an experienced Customer Service Administrator to join their growing team in Trowbridge. You will be playing a vital role within the department, as you will be the first point of contact for customers with regard to their orders and queries.
Duties:
Processing customer orders received via telephone and email
Responding to customer enquiries
Updating customers on their order process
Manage the department inbox
Liaising with Suppliers
Booking and checking incoming orders
Liaising with customers with regards to their deliveries
General administrationPerson Specification:
Previous customer service/sales order processing experience
Professional and personable telephone manner
Able to work under pressure and to timescales
Excellent communication and organisational skills
Fast but accurate data entry speed
Sound knowledge of Microsoft OfficeHours of work will be Monday to Friday 39 hours per week.
Due to the client's location having your own transport would be beneficial.
This is a fantastic opportunity for a candidate who would like to work for an expanding but well-established company in Trowbridge. The company offers some excellent employee benefits which include a free on-site lunch each day!
Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful