As our Hire Desk Controller, you'll be the central point of contact for all plant hire bookings. You will ensure the smooth coordination of fleet operations, manage customer requests, and maintain high levels of service. This is a fast-paced, rewarding role perfect for someone who thrives on organisation, problem-solving, and teamwork.
Key Responsibilities:
Manage the hire desk, scheduling plant and equipment hires efficiently
Handle customer enquiries via phone, email, and in person
Coordinate deliveries and collections with drivers and field teams
Maintain accurate hire agreements, records, and documentation
Liaise with operations to ensure fleet availability and maintenance scheduling
Support the team with administrative tasks, invoicing, and reporting
Skills & Experience Required
Experience in a hire desk or plant hire operations role
Excellent organisation and multitasking skills
Strong customer service and communication skills
Comfortable using hire/fleet management software
Knowledge of HSE regulations and plant hire compliance is a plus
Ability to work effectively under pressure in a busy operational environment
What We Offer
Competitive salary: £35,000 - £40,000 per year
Friendly, supportive team in a growing, family-run business
How to Apply
If you're an experienced Hire Desk Controller looking for your next challenge, we would love to hear from you