Your new role
As a key member of the team, you will support the administration of disciplinary, appeals, andplaints procedures. Your responsibilities will include:
• Coordinatingmunications with students, staff, and external bodies
• Supportingmittee management, including minute-taking and follow-up actions
• Managing precautionary suspensions
• Ensuringpliance with institutional policies and national regulations
• Providing guidance and advice on relevant procedures to students, staff, and The Union
• Contributing to continuous improvement by proposing updates to codes and procedures
• You will work collaboratively with colleagues to manage caseloads and ensure timely resolution of cases.
What you'll need to succeed
To be successful in this role, you will need:
• HND/SVQ Level 4 or equivalent, or relevant practical experience
• Experience working with regulatory frameworks and administrative procedures
• Strong writtenmunication and organisational skills
• Ability to manage confidential information with discretion
• Proficiency in IT systems and database management
• A customer-focused approach andmitment to enhancing the student experience
• Experience in a similar role within further or higher education is desirable.
What you'll get in return
• A supportive and collaborative working environment
• Opportunity to contribute to meaningful institutional processes
• Professional development and training opportunities
•petitive salary and benefits package
• Flexible & Hybrid working arrangements where applicable