Location: Witney, Oxfordshire, South East, UKInternal Support Technician Internal Support TechnicianLocation: Hybrid, Witney & Princes RisboroughSalary: £28,000
£31,000 Transforming Learning is a visionary education group dedicated to helping schools use technology and data more effectively to improve outcomes for all learners. We work with over 5,000 schools and are home to Turn IT On, School ICT, SalamanderSoft, Vital York, Locker, SBM Services and GDPR Sentry.Were now looking for an Internal Support Technician to join our team. This is a fantastic opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to make a real difference. What youll be doingYoull provide IT support services across our internal systems, ensuring everything runs smoothly and our colleagues receive prompt, professional assistance. From troubleshooting hardware and software issues to supporting onboarding and managing IT assets, youll play a key role in keeping our operations efficient.Youll also work closely with the Internal Systems Support Manager to refine service desk processes, improve user experience, and maintain a secure, compliant infrastructure. What were looking for 3+ years experience in IT support or technical operationsStrong knowledge of Microsoft 365, including SharePoint, Teams, OneDrive and Exchange OnlineTechnical proficiency across hardware, software, networks and cloud servicesExcellent communication skills and a customer-first mindsetA collaborative approach and solid problem-solving abilities Experience with Microsoft 365 security tools and knowledge of GDPR or ISO 27001 compliance would be an advantage. Why join us?Were proud of our friendly, inclusive culture and commitment to professional growth. Youll have the chance to develop your skills, work with a supportive team, and contribute to a mission that truly matters: helping schools transform learning for every pupil. This is a hybrid role, with a minimum of two days in our Witney or Princes Risborough office per week and occasional travel to other company sites. A driving license and access to your own vehicle are essential. Transforming Learning Group is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working. REF-225 552TPBN1_UKTJ