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Senior clerical officer (academic support research, ethics)

Bangor (Gwynedd)
Permanent
Bangor University
Clerical officer
Posted: 30 September
Offer description

Job Number

BU03808

School/Department

College of Medicine & Health

Grade

5

Contract Duration

Permanent

Responsible to

College Manager

Overview

Bangor University, established in 1884, has a continuing tradition of academic excellent, both in terms of its teaching and its research. The College of Medicine and Health consists of three Schools:

1. North Wales Medical School
2. School of Health Sciences
3. School of Psychology and Sport Sciences

This Administrative role is an exciting opportunity for an experience administrator to work closely with the College Research team to create and improve the College’s research administrative functions and processes.

Bangor University is a bilingual organisation and all members of staff are expected to work positively in this bilingual environment.

Purpose of the Job

4. To provide administrative support to a range of activities associated with the research and impact function within the College of Medicine and Health.
5. The post holder will work closely with the College Deans of Research, College Director of Research Postgraduate Studies, School Directors of Research and Impact, Ethics Chairs, and other key role holders within the College and its constituent Schools.
6. The post holder will also work with colleagues within Professional Services, e.g. Integrated Research &; Impact Support Team (IRIS), to support a range of research and impact related activities.

Main Duties and Responsibilities

7. Provide effective administrative support to College Deans of Research, School Directors of Research and Impact and other key role holders.
8. Assist with the organisation and day-to-day operation of the administrative research related processes and procedures for the College and Schools.
9. Communicate effectively with both staff and students and maintain effective working relationships with colleagues within the University, and external bodies.
10. Provide administrative support to College-level and School level meetings, organising meetings, drafting agendas, preparing papers, taking minutes and circulating as appropriate.
11. Working with the stakeholders to create an annual academic calendar for the College.
12. Support the Ethics Committees by administering the ethics application process, ensuring timely responses and providing overall administrative support to the Ethics Committees.
13. Providing administrative support for the internal Annual Review process.
14. Provide administrative support to the Patient Participation Panel.
15. Assist with organising events, conferences and workshops including booking venues, refreshments, organising communication and other associated tasks as required.
16. Liaising with guest lecturers and visiting researchers for the College and Schools.
17. Liaise with Professional Services to ensure awareness of correct procedures and processes and advise staff as necessary.
18. Develop and maintain systems and ensure files and data required by staff members and other stakeholders are available when required.
19. Assist in the process of gathering information for returns and reports.
20. Support and contribute to the administrative governance of the College by supporting regulatory and compliance activities. Ensuring the confidentiality and safety of personal data in line with GDPR requirements. Always operating with a high level of confidentiality and discretion.
21. General office management duties and dealing with enquires.
22. To work across functional team boundaries as part of a larger College Administrative Team to ensure that core support services are maintained, particularly during holidays, absences and at peak times of activity.

The above-mentioned duties and responsibilities are indicative and are not intended to be exhaustive. Duties and responsibilities may be varied following discussion with the post holder.

Other Duties and Responsibilities

23. The post holders will be expected to participate in performance review and developmental activities.
24. The post holders will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.
25. The post holders have a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holders are also required to comply with all applicable health and safety policies, procedures and risk assessments.
26. The post holders must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their posts.

Person Specification

Qualifications/Training

Essential

• Educated to AS/A level or NVQ level 3 (or equivalent) in a relevant subject area or possess equivalent administrative experience.

Desirable

27. NVQ level 4 in a relevant subject area

Experience/Knowledge

Essential

28. Experience of working within a busy office /administrative environment in an administrative role.
29. Experience of implementing and maintaining administrative systems and procedures.
30. Proficient in the use of Microsoft Office applications and other relevant software.
31. Extensive experience of organising meetings and minute taking.
32. Experience of event organisation.

Desirable

33. Experience of working within an academic environment.
34. Experience of taking responsibility and making decisions at the appropriate level, coupled with the judgment to determine when consultation with others is required before a final decision can be made.
35. Understanding of an academic and research environment in Higher Education.
36. Understanding of postgraduate research student support.

Skills/Abilities

Essential

37. Good communication and inter-personal skills, with the ability to communicate effectively, both orally and in writing.
38. Able to communicate and develop effective relationships with colleagues at all levels of the University and external bodies.
39. Excellent organisational skills and ability to handle a varied and demanding workload.
40. Ability to prioritise tasks and meet deadlines.
41. Accurate data entry and attention to detail.
42. Ability to be proactive to identify and recommend changes for improvement where appropriate.
43. Ability to work independently and demonstrate initiative.
44. Able to maintain confidentiality and have a working knowledge of GDPR requirements of the role.

Desirable

45. Experience of developing and implementing administrative systems and procedures.
46. Experience of using standard Bangor University systems.

Other

Desirable

47. The ability to communicate through the medium of Welsh is desirable for this role. If applicants are not able to speak / write in Welsh at present, there are many opportunities to learn if the successful candidate wishes to do so.

General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age.

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Bronze award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture.

We are proud to be a Disability Confident employer. All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.

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