Overview
Cygnet Stoke-On-Trent, England, United Kingdom
Join to apply for the Helpdesk Administrator role at Cygnet
We are looking for an organised Helpdesk Administrator with a passion for making a difference to others. You’ll be working full time, Monday – Friday, helping ensure the safe and smooth running of services for the people in our care.
With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.
Job Summary
You will be responsible for managing the administrative process of the day to day facilities management software across the portfolio.
You will be responsible for ensuring the paperwork associated with all aspects of facilities management is correct and in order in accordance with the policies and procedures of the company.
Your day-to-day
* To log any required works on the facilities management software on a daily basis
* To ensure the correct quotes and approval is received prior to logging on the facilities management software
* Acting as a key contact for onsite maintenance or site managers with any urgent queries
* To assist with the administration/documentation required for Out of Hours works
Why Cygnet? We’ll offer you…
* Strong career progression opportunities
* Expert supervision & support
* Employee referral scheme
* Pension scheme
* “Cycle to work” scheme & employee discount saving
You are…
* Excellent organisational and planning skills
* Outstanding communication and interpersonal abilities
* Good verbal and written communication skills, including report writing skills
* Competent with Microsoft Office
* Attention to detail and accuracy
* Confidentiality and adaptability
* Excellent communication skills
* Information gathering and monitoring skills
* Problem analysis and problem solving skills
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Hospitals and Health Care
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