Join to apply for the IT Support Engineer role at TieTalent.
**About the Role:**
* Location: Leeds / Hybrid - West Yorkshire
* Salary: £26k - £30k + up to 20% bonus
* Hours: 35-hour week
* Benefits: Excellent benefits, flexible & hybrid working, up to 30 days holiday + bank holidays, option to buy/sell 5 days, personal development opportunities
**Role Responsibilities:**
* Provide 2nd line support for hardware, software, and mobile devices
* Manage service desk tickets and perform routine maintenance
* Contribute to IT projects
* Hybrid role – remote with travel to Leeds as needed
**Candidate Requirements:**
* Proven IT support experience (2nd line)
* Strong knowledge of Office 365, Windows 10/11, Active Directory
* Experience with Intune, PowerShell, Fresh Service, Entra ID (desirable)
* Excellent communication and problem-solving skills
**Additional Information:**
* Work experience in Desktop Support
* Languages: English
* Seniority Level: Mid-Senior level
* Employment Type: Full-time
* Industries: Technology, Information and Internet
Applicants of all backgrounds are welcome. Interviews are virtual and include a short technical task. Contact: Millie Ellis at Erin Associates.
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